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. 2020 Oct:91:102666.
doi: 10.1016/j.ijhm.2020.102666. Epub 2020 Sep 11.

Hotel employees' fun climate at work: Effects on work-family conflict and employee deep acting through a collectivistic perspective

Shengtao Xu  1 , Yao-Chin Wang  2 , Emily Ma  3 , Ruixia Wang  1
Affiliations

Hotel employees' fun climate at work: Effects on work-family conflict and employee deep acting through a collectivistic perspective

Shengtao Xu et al. Int J Hosp Manag. 2020 Oct.

Abstract

Although the importance of workplace fun in hospitality organizations has been emphasized by scholars, discussion of the mechanism of a workplace fun climate in collectivistic cultural contexts is still rare in current literature. Therefore, based on a collectivistic perspective, this study aims to examine the effects of a three-component fun climate at work (socializing with coworkers, celebrating at work, and global fun at work) on employee deep acting and work-family conflict. A total of 389 usable survey responses were collected from full-time hotel employees in China. The results of this study reveal that socializing with coworkers and celebrating at work enhance global fun at work. Moreover, global fun at work significantly reduces employees' work-family conflict and strengthens their deep acting at work. Findings of this study not only contribute to knowledge of understanding workplace fun climate in hospitality literature but also offer valuable practical implications to the hospitality industry.

Keywords: Collectivism; Employee deep acting; Fun climate; Hotel employee; Work-family conflict; Workplace fun.

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Figures

Fig. 1
Fig. 1
The research framework of this study.
Fig. 2
Fig. 2
SEM results (n = 389).
See this image and copyright information in PMC

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