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. 2020 Oct 19;17(20):7607.
doi: 10.3390/ijerph17207607.

The Influence of Work Resources, Demands, and Organizational Culture on Job Satisfaction, Organizational Commitment, and Citizenship Behaviors of Spanish Police Officers

Alexandra Marcos  1 , Cristina García-Ael  1 , Gabriela Topa  1
Affiliations

The Influence of Work Resources, Demands, and Organizational Culture on Job Satisfaction, Organizational Commitment, and Citizenship Behaviors of Spanish Police Officers

Alexandra Marcos et al. Int J Environ Res Public Health. .

Abstract

The present study aims to analyze the influence of work demands and resources (support and control) on the attitudes and behaviors (satisfaction, organizational commitment, and organizational citizenship behaviors toward the organization, OCBO) of Spanish police officers, and to examine the potential mediating role of the flexibility-oriented organizational culture. Participants were 182 Spanish police officers. The analysis was carried out using the Smart PLS (Partial Least Squares) program. Firstly, reliability and convergent and discriminant validity were analyzed. Secondly, the structural model was evaluated. Overall, findings support the hypothesized model, except there was not a significant effect of demands and support on OCBO (Organizational Citizenship Behavior Organization-oriented). Results of the importance-performance map analysis also show that, in terms of predicted job satisfaction and organizational commitment, control and support are not so important, but both of them perform relatively well compared to the remaining constructs (demands and flexibility-oriented culture).

Keywords: job satisfaction; organizational citizenship behaviors; organizational commitment; organizational culture; work demands; work resources.

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Conflict of interest statement

The authors declare no conflict of interest.

Figures

Figure 1
Figure 1
Hypothesized model Note: OCBO: Organizational Citizenship Behavior Organization-oriented. The potential mediations of the flexibility-oriented culture are marked with a discontinuous line.
Figure 2
Figure 2
Structural model. Standardized Regression Coefficients (t values).
Figure 3
Figure 3
IPMA for support, control, demands, and flexibility-oriented culture on the three criterion variables. (a) IPMA on job satisfaction; (b) IPMA on organizational commitment; (c) IPMA on organizational citizenship behavior towards the organization.
Figure 3
Figure 3
IPMA for support, control, demands, and flexibility-oriented culture on the three criterion variables. (a) IPMA on job satisfaction; (b) IPMA on organizational commitment; (c) IPMA on organizational citizenship behavior towards the organization.
See this image and copyright information in PMC

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