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. 2021 Jul;58(7):928-930.
doi: 10.1177/1055665620970420. Epub 2020 Nov 11.

The Cleft Clinic Passport-Improving the Patient Experience

Gauri Vithlani  1 , Katy Stephenson  1 , Victoria Beale  1
Affiliations

The Cleft Clinic Passport-Improving the Patient Experience

Gauri Vithlani et al. Cleft Palate Craniofac J. 2021 Jul.

Abstract

Challenges in patient and public understanding of the cleft multidisciplinary team (MDT) clinic were highlighted in the Cleft Care UK report in 2012. An innovative personalized visual guide was designed to improve understanding of cleft MDT clinic and encourage child engagement at the Royal Manchester Children's Hospital. We demonstrate the use of Public and Patient Involvement to produce this novel visual educational tool in the Cleft MDT setting, which can form part of a personal health record.

Keywords: lay document; multidisciplinary team (MDT); patient education; public patient involvement (PPI); quality improvement.

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