Skip to main page content
U.S. flag

An official website of the United States government

Dot gov

The .gov means it’s official.
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you’re on a federal government site.

Https

The site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

Access keys NCBI Homepage MyNCBI Homepage Main Content Main Navigation
. 2020 Oct 13;42(6):575-576.
doi: 10.1177/0253717620957496. eCollection 2020 Nov.

The Limitations of Online Surveys

Affiliations

The Limitations of Online Surveys

Chittaranjan Andrade. Indian J Psychol Med. .

Abstract

Online surveys are growing in popularity, perhaps because they are an easy, convenient, and inexpensive means of data collection. Online surveys commonly suffer from two serious methodological limitations: the population to which they are distributed cannot be described, and respondents with biases may select themselves into the sample. Research is of value only when the findings from a sample can be generalized to a meaningful population. When the population addressed by the survey cannot be described, and when the sample is contaminated by respondents with biases, findings from online surveys cannot be generalized and may therefore mislead.

Keywords: internet survey; limitations; online questionnaire; online survey; population; sample.

PubMed Disclaimer

Conflict of interest statement

The authors declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.

References

    1. Evans JR, Mathur A. The value of online surveys. Internet Res; 2005; 15: 196–219.
    1. Wright KB. Researching internet-based populations: advantages and disadvantages of online survey research, online questionnaire authoring software packages, and web survey services. J Comput-Med Commun; 2005; 10: JCMC1034.
    1. Ameen S, Praharaj SK. Problems in using WhatsApp groups for survey research. Indian J Psychiatry; 2020; 62: 327–328. - PMC - PubMed
    1. Menon V, Muraleedharan A. Internet-based surveys: relevance, methodological considerations and troubleshooting strategies. Gen Psychiatry; 2020; 33: e100264. - PMC - PubMed