Skip to main page content
U.S. flag

An official website of the United States government

Dot gov

The .gov means it’s official.
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you’re on a federal government site.

Https

The site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

Access keys NCBI Homepage MyNCBI Homepage Main Content Main Navigation
. 2021 Mar:144:110708.
doi: 10.1016/j.chaos.2021.110708. Epub 2021 Jan 22.

An Emotion Care Model using Multimodal Textual Analysis on COVID-19

Vedika Gupta  1 , Nikita Jain  1 , Piyush Katariya  1 , Adarsh Kumar  1 , Senthilkumar Mohan  2 , Ali Ahmadian  3   4   5 , Massimiliano Ferrara  4   5
Affiliations

An Emotion Care Model using Multimodal Textual Analysis on COVID-19

Vedika Gupta et al. Chaos Solitons Fractals. 2021 Mar.

Abstract

At the dawn of the year 2020, the world was hit by a significant pandemic COVID-19, that traumatized the entire planet. The infectious spread grew in leaps and bounds and forced the policymakers and governments to move towards lockdown. The lockdown further compelled people to stay under house arrest, which further resulted in an outbreak of emotions on social media platforms. Perceiving people's emotional state during these times becomes critically and strategically important for the government and the policymakers. In this regard, a novel emotion care scheme has been proposed in this paper to analyze multimodal textual data contained in real-time tweets related to COVID-19. Moreover, this paper studies 8-scale emotions (Anger, Anticipation, Disgust, Fear, Joy, Sadness, Surprise, and Trust) over multiple categories such as nature, lockdown, health, education, market, and politics. This is the first of its kind linguistic analysis on multiple modes pertaining to the pandemic to the best of our understanding. Taking India as a case study, we inferred from this textual analysis that 'joy' has been lesser towards everything (~9-15%) but nature (~17%) due to the apparent fact of lessened pollution. The education system entailed more trust (~29%) due to teachers' fraternity's consistent efforts. The health sector witnessed sadness (~16%) and fear (~18%) as the dominant emotions among the masses as human lives were at stake. Additionally, the state-wise and emotion-wise depiction is also provided. An interactive internet application has also been developed for the same.

Keywords: COVID-19; Emotion; Multimodal Data; Natural Language Processing (NLP); Real-time Tweets; Textual Data.

PubMed Disclaimer

Conflict of interest statement

The authors declare that they have no conflict of interest.

Figures

Fig. 1
Fig. 1
Emotion-care scheme.
Fig. 2
Fig. 2
Word Cloud of tweeted words.
Fig. 3
Fig. 3
Web Application https://emotionofindia.herokuapp.com.
Fig. 4
Fig. 4
Indian State-wise Emotion Score: (a) Anger; (b) Anticipation; (c) Disgust; (d) Fear; (e) Joy; (f) Sadness; (g) Surprise; (h) Trust.
Fig. 5
Fig. 5
Multimodal Emotion Analysis: (a) Education; (b) Health; (c) Politics; (d) Lockdown; (e) Market; (f) Nature.
Fig. 6
Fig. 6
Emotion intensity bubble plots pertaining to six modes: (a) Anger; (b) Anticipation; (c) Disgust; (d) Fear; (e) Joy; (f) Surprise; (g) Trust; (h) Sadness.
See this image and copyright information in PMC

References

    1. Gao W., Baskonus H.M., Shi L. New investigation of bats-hosts-reservoir-people coronavirus model and application to 2019-nCoV system. Advances in Difference Equations. 2020;(1):1–11. doi: 10.1186/s13662-020-02831-6. - DOI - PMC - PubMed
    1. Gao W., Veeresha P., Prakasha D.G., Baskonus H.M. New numerical simulation for fractional Benney-Lin equation arising in falling film problems using two novel techniques. Numerical Methods for Partial Differential Equations. 2020;37(1):210–243. doi: 10.1002/num.22526. - DOI
    1. Gao W, Veeresha P, Baskonus H.M, Prakasha D.G., Kumar P. A new study of unreported cases of 2019-nCOV epidemic outbreaks. Chaos Solitons Fractals. 2020;138 doi: 10.1016/j.chaos.2020.109929. - DOI - PMC - PubMed
    1. Singh H, Srivastava H.M, Hammouch Z, Nisar K.S. Numerical Simulation and Stability Analysis for the Fractional-Order Dynamics of COVID-19. Results in Physics. 2020 doi: 10.1016/j.rinp.2020.103722. - DOI - PMC - PubMed
    1. Gao W., Veeresha P., Prakasha D.G., Baskonus H.M. Novel dynamic structures of 2019-nCoV with nonlocal operator via powerful computational technique. Biology. 2020;9(5) doi: 10.3390/biology9050107. - DOI - PMC - PubMed

LinkOut - more resources