Skip to main page content
U.S. flag

An official website of the United States government

Dot gov

The .gov means it’s official.
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you’re on a federal government site.

Https

The site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

Access keys NCBI Homepage MyNCBI Homepage Main Content Main Navigation
. 2021 Feb 12;14(1):42-45.
doi: 10.17161/kjm.vol1413424. eCollection 2021.

Workplace Stress and Productivity: A Cross-Sectional Study

Affiliations

Workplace Stress and Productivity: A Cross-Sectional Study

Tina Bui et al. Kans J Med. .

Abstract

Introduction: The primary purpose of this study was to evaluate the association between workplace stress and productivity among employees from worksites participating in a WorkWell KS Well-Being workshop and assess any differences by sex and race.

Methods: A multi-site, cross-sectional study was conducted to survey employees across four worksites participating in a WorkWell KS Well Being workshop to assess levels of stress and productivity. Stress was measured by the Perceived Stress Scale (PSS) and productivity was measured by the Health and Work Questionnaire (HWQ). Pearson correlations were conducted to measure the association between stress and productivity scores. T-tests evaluated differences in scores by sex and race.

Results: Of the 186 participants who completed the survey, most reported being white (94%), female (85%), married (80%), and having a college degree (74%). A significant inverse relationship was observed between the scores for PSS and HWQ, r = -0.35, p < 0.001; as stress increased, productivity appeared to decrease. Another notable inverse relationship was PSS with Work Satisfaction subscale, r =-0.61, p < 0.001. One difference was observed by sex; males scored significantly higher on the HWQ Supervisor Relations subscale compared with females, 8.4 (SD 2.1) vs. 6.9 (SD 2.7), respectively, p = 0.005.

Conclusions: Scores from PSS and the HWQ appeared to be inversely correlated; higher stress scores were associated significantly with lower productivity scores. This negative association was observed for all HWQ subscales, but was especially strong for work satisfaction. This study also suggested that males may have better supervisor relations compared with females, although no differences between sexes were observed by perceived levels of stress.

Keywords: occupational stress; productivity; workplace.

PubMed Disclaimer

References

    1. Donald I, Taylor P, Johnson S, Cooper C, Cartwright S, Robertson S. Work environments, stress, and productivity: An examination using ASSET. Int J Stress Manag. 2005;12(4):409–423.
    1. VanWormer JJ, Fyfe-Johnson AL, Boucher JL, et al. Stress and workplace productivity loss in the Heart of New Ulm project. J Occup Environ Med. 2011;53(10):1106–1109. - PubMed
    1. Singh J. Performance productivity and quality of frontline employees in service organizations. J Mark. 2000;64(2):15–34.
    1. Singh J, Goolsby JR, Rhoads GK. Behavioral and psychological consequences of boundary spanning burnout for customer service representatives. J Mark Res. 1994;31(4):558–569.
    1. van den Heuvel SG, Geuskens GA, Hooftman WE, Koppes LL, van den Bossche SN. Productivity loss at work; health-related and work-related factors. J Occup Rehabil. 2010;20(3):331–339. - PubMed

LinkOut - more resources