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. 2021 Apr 16;16(4):e0250367.
doi: 10.1371/journal.pone.0250367. eCollection 2021.

Institutional injustice: Implications for system transformation emerging from the mental health recovery narratives of people experiencing marginalisation

Ada Hui  1 , Stefan Rennick-Egglestone  1 , Donna Franklin  2 , Rianna Walcott  3 , Joy Llewellyn-Beardsley  1 , Fiona Ng  1 , James Roe  4 , Caroline Yeo  1 , Emilia Deakin  1 , Sarah Brydges  5 , Patricia Penas Moran  6 , Rose McGranahan  7 , Kristian Pollock  8 , Graham Thornicroft  9 , Mike Slade  1
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Institutional injustice: Implications for system transformation emerging from the mental health recovery narratives of people experiencing marginalisation

Ada Hui et al. PLoS One. .

Abstract

Background: Institutional injustice refers to structures that create disparities in resources, opportunities and representation. Marginalised people experience institutional injustice, inequalities and discrimination through intersecting personal characteristics and social circumstances. This study aimed to investigate sources of institutional injustice and their effects on marginalised people with experience of mental health problems.

Methods: Semi-structured interviews were conducted with 77 individuals from marginalised groups with experience of mental health problems, including psychosis, Black, Asian and minority ethnic (BAME) populations, complex needs and lived experience as a work requirement. These were analysed inductively enabling sensitising concepts to emerge.

Findings: Three processes of institutional injustice were identified: not being believed because of social status and personal backgrounds; not being heard where narratives did not align with dominant discourses, and not being acknowledged where aspects of identity were disregarded. Harmful outcomes included disengagement from formal institutions through fear and mistrust, tensions and reduced affiliation with informal institutions when trying to consolidate new ways of being, and damaging impacts on mental health and wellbeing through multiple oppression.

Conclusions: Institutional injustice perpetuates health inequalities and marginalised status. Master status, arising from dominant discourses and heuristic bias, overshadow the narratives and experiences of marginalised people. Cultural competency has the potential to improve heuristic availability through social understandings of narrative and experience, whilst coproduction and narrative development through approaches such as communities of practice might offer meaningful avenues for authentic expression.

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Conflict of interest statement

The authors have declared that no competing interests exist.

Figures

Fig 1
Fig 1. Sensitising concepts on institutional injustice.
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