Skip to main page content
U.S. flag

An official website of the United States government

Dot gov

The .gov means it’s official.
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you’re on a federal government site.

Https

The site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

Access keys NCBI Homepage MyNCBI Homepage Main Content Main Navigation
. 2021 May 13;21(1):458.
doi: 10.1186/s12913-021-06456-7.

Applied techniques for putting pre-visit planning in clinical practice to empower patient-centered care in the pandemic era: a systematic review and framework suggestion

Marsa Gholamzadeh  1 , Hamidreza Abtahi  2 , Marjan Ghazisaeeidi  3
Affiliations

Applied techniques for putting pre-visit planning in clinical practice to empower patient-centered care in the pandemic era: a systematic review and framework suggestion

Marsa Gholamzadeh et al. BMC Health Serv Res. .

Abstract

Background: One of the main elements of patient-centered care is an enhancement of patient preparedness. Thus, pre-visit planning assessment tools was emerged to prepare and involve patients in their treatment process.

Objective: The main objective of this article was to review the applied tools and techniques for consideration of putting pre-visit planning into practice.

Methods: Web of Science, Scopus, IEEE, and PubMed databases were searched using keywords from January 2001 to November 2020. The review was completed according to the Preferred Reporting Items for Systematic Reviews and Meta-Analyses checklist. Then, qualitative analysis was done to suggest an appropriate framework by mapping the main concepts.

Results: Out of 385 citations were retrieved in initial database searches, 49 studies from ten countries were included. Applied pre-visit techniques can be classified into eight categories. Our results showed that almost 81% of studies were related to procedures that were done between each visit, while 42% of articles were related to before visits. Accordingly, the main approach of included articles was patient preparedness. While 38 studies reported this approach is effective, three studies reported the effectiveness of such tools as moderate, only two articles believed it had a low effect on improving patient-centered care.

Conclusion: This survey summarized the characteristics of published studies on pre-visit planning in the proposed framework. This approach could enhance the quality of patient care alongside enhancement patient-provider communication. However, such an approach can also be helpful to control pandemic diseases by reducing unnecessary referrals.

Keywords: Framework; Patient care planning; Patient-centered care; Pre-visit.

PubMed Disclaimer

Conflict of interest statement

The authors declare that they have no conflicts of interest.

Figures

Fig. 1
Fig. 1
The conceptual model of pre-visit planning
Fig. 2
Fig. 2
PRISMA workflow for summarizing the selection of papers process
Fig. 3
Fig. 3
The distribution of studies based on their conducted countries worldwide
Fig. 4
Fig. 4
Distribution of studies based on sample size, year, and different techniques
Fig. 5
Fig. 5
Effectiveness of studies concerning applied methods
Fig. 6
Fig. 6
Frequency of disease regarding applied methods and their effectiveness
Fig. 7
Fig. 7
Distribution of different kinds of collected data regarding pre-visit techniques
Fig. 8
Fig. 8
The main applied techniques through pre-visit planning in terms of medical informatics
Fig. 9
Fig. 9
The overall model of pre-visit planning care
See this image and copyright information in PMC

Similar articles

See all similar articles

Cited by

See all "Cited by" articles

References

    1. Thompson AGH. The meaning of patient involvement and participation in health care consultations: a taxonomy. Soc Sci Med. 2007;64(6):1297–1310. doi: 10.1016/j.socscimed.2006.11.002. - DOI - PubMed
    1. Castro EM, Van Regenmortel T, Vanhaecht K, Sermeus W, Van Hecke A. Patient empowerment, patient participation and patient-centeredness in hospital care: a concept analysis based on a literature review. Patient Educ Couns. 2016;99(12):1923–1939. doi: 10.1016/j.pec.2016.07.026. - DOI - PubMed
    1. Halabi IO, Scholtes B, Voz B, Gillain N, Durieux N, Odero A, Baumann M, Ziegler O, Gagnayre R, Guillaume M, et al. “Patient participation” and related concepts: a scoping review on their dimensional composition. Patient Educ Couns. 2020;103(1):5–14. doi: 10.1016/j.pec.2019.08.001. - DOI - PubMed
    1. Coulter A, Oldham J. Person-centred care: what is it and how do we get there? Future Hosp J. 2016;3(2):114–116. doi: 10.7861/futurehosp.3-2-114. - DOI - PMC - PubMed
    1. Davis K, Schoenbaum SC, Audet A-M. A 2020 vision of patient-centered primary care. J Gen Intern Med. 2005;20(10):953–957. doi: 10.1111/j.1525-1497.2005.0178.x. - DOI - PMC - PubMed

Publication types

LinkOut - more resources