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. 2021 Apr 22:14:100802.
doi: 10.1016/j.ssmph.2021.100802. eCollection 2021 Jun.

Job and family demands and burnout among healthcare workers: The moderating role of workplace flexibility

Dale Dagar Maglalang  1 , Glorian Sorensen  2 , Karen Hopcia  3 , Dean M Hashimoto  4 , Carina Katigbak  5 , Shanta Pandey  6 , David Takeuchi  7 , Erika L Sabbath  6
Affiliations

Job and family demands and burnout among healthcare workers: The moderating role of workplace flexibility

Dale Dagar Maglalang et al. SSM Popul Health. .

Abstract

Burnout is a growing problem among healthcare workers. Whereas there are numerous predictors of burnout, this article explores the compounding effects of job and family demands among nurses and Patient Care Associates (PCA). This study used the 2018 survey data of the Boston Hospital Health Workers Study (BHWHS) to assess the relationship of job and family demands, workplace flexibility, and burnout (N = 874). In addition, it aimed to evaluate the moderating effect of workplace flexibility and job and family demands on burnout. Results of the study demonstrate that active and high strained healthcare workers are associated with higher odds of experiencing burnout as well as workers who reported perceived low workplace flexibility. In addition, workplace flexibility is associated with reduced odds of experiencing burnout. Workplace flexibility moderated the relationship of childless married healthcare workers and burnout. The study shows that workplace flexibility plays a critical role in potentially reducing odds of burnout in the healthcare worker population. Assessing the perception and accessibility to workplace flexibility among workers is imperative to improve worker well-being and the quality of care provided to patients especially the current effects to worker's health during a pandemic.

Keywords: Burnout; Family demands; Job demands; Nurses; Patient care associate; Workplace flexibility.

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Conflict of interest statement

None.

Figures

Fig. 1
Fig. 1
Relationship of burnout and family demands by low and high workplace flexibility. Reference group is single no child.
Fig. 2
Fig. 2
Relationship of burnout and job demands by low and high workplace flexibility. Reference group is low strain.
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