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. 2021 May 28:8:23333936211012990.
doi: 10.1177/23333936211012990. eCollection 2021 Jan-Dec.

Using Applied Conversation Analysis in Patient Education

Sean N Halpin  1 , Michael Konomos  2 , Kathryn Roulson  1
Affiliations

Using Applied Conversation Analysis in Patient Education

Sean N Halpin et al. Glob Qual Nurs Res. .

Erratum in

Abstract

The conversation strategies patients and clinicians use are important in determining patient satisfaction and adherence, and health outcomes following patient education-yet most studies are rife with surveys and interviews which often fail to account for real-time interaction. Conversation analysis (CA) is a powerful but underused sociological and linguistic technique aimed at understanding how interaction is accomplished in real-time. In the current manuscript, we provide a primer to CA in an effort to make the technique accessible to patient education researchers including; The history of CA, identifying and collecting data, transcription conventions, data analysis, and presenting the findings. Ultimately, this article provides an easily digestible demonstration of this analytic technique.

Keywords: Southeastern USA; communication; patient-centered care; qualitative methods.

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Conflict of interest statement

Declaration of Conflicting Interests: The authors declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.

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