A Strategy for Effective Generational Communication in Veterinary Medicine

Abstract

In today's veterinary practices, 5 generations (traditionalists, baby boomers, Generation X, millennials, and Generation Z), each with a unique way of looking at the world, are trying to work together effectively. Common strategies for managing this multigenerational workplace include villainizing "other" generations or merely tolerating their presence. Conflict, disagreements, and misunderstanding often get in the way of practicing quality medicine. Thus, veterinary health professionals must develop strategies that allow for effective communication, not only within the practice but also with clients, vendors, and other stakeholders, a strategy that builds bridges among the generations through engagement, regardless of generation.

Keywords: Effective communication; Engagement; Generation; Relationship management; Self-awareness; Self-management; Social awareness; Veterinary medicine.