Seller reputation and price gouging: Evidence from the COVID-19 pandemic
- PMID: 34230718
- PMCID: PMC8251445
- DOI: 10.1111/ecin.12993
Seller reputation and price gouging: Evidence from the COVID-19 pandemic
Abstract
From mid-January to March 2020, 3M masks sold on Amazon by third party sellers were priced 2.4 times higher than Amazon's 2019 price. However, this price increase was not uniform across sellers. We estimate that when Amazon is stocked out (one of our measures of scarcity) new (entrant) sellers increase price by 178%, whereas the continuing sellers' increase is limited to 56.7%. This is consistent with the idea that seller reputation limits the extent of profitable price gouging. Similar results are obtained for Purell hand sanitizer and for other measures of scarcity. We also explore policy implications of our results.
Keywords: Amazon; COVID‐19; price gouging.
© 2021 Western Economic Association International.
Figures



References
-
- Akerlof, G.A. (1980) A theory of social custom, of which unemployment may be one consequence. The Quarterly Journal of Economics, 94(4), 749–775.
-
- Beatty, T.K.M. , Lade, G.E. & Shimshack, J. (2021) Hurricanes and gasoline price gouging. Journal of the Association of Environmental and Resource Economics, 8, 347–374.
-
- Bénabou, R. & Tirole, J. (2010) Individual and corporate social responsibility. Economica, 77(305), 1–19.
-
- Board, S. & Meyer‐ter‐Vehn, M. (2013) Reputation for quality. Econometrica, 81(6), 2381–2462.
-
- Cabral, L . (2005) The economics of reputation and trust . Available at: http://luiscabral.net/economics/books/reputation/ [Accessed June 8, 2020].
LinkOut - more resources
Full Text Sources