Curbing nurses' burnout during COVID-19: The roles of servant leadership and psychological safety
- PMID: 34259372
- PMCID: PMC8420609
- DOI: 10.1111/jonm.13414
Curbing nurses' burnout during COVID-19: The roles of servant leadership and psychological safety
Abstract
Aims: This study examines the role of servant leadership through the mechanism of psychological safety in curbing nurses' burnout during the COVID-19 pandemic.
Background: During the COVID-19 pandemic, studies have shown an increased level of stress and burnout among health care workers, especially nurses. This study responds to the call for research to explore the mechanisms of servant leadership in predicting nurses' burnout by employing the perspective of conservation of resources theory.
Methods: Through a cross-sectional quantitative research design, data were collected in three waves from 443 nurses working in Pakistan's five public sector hospitals. Data were analysed by employing the partial least squares path modelling (PLS-PM) technique.
Results: Servant leadership (β = -0.318; 95% CI = 0.225, 0.416) and psychological safety (β = -0.342; CI = 0.143, 0.350) have an inverse relationship with nurses' burnout and explain 63.1% variance.
Conclusions: Servant leadership significantly reduces nurses' burnout, and psychological safety mediates this relationship.
Implications for nursing management: Human resource management policies in health care must emphasize training nursing leaders in servant leadership behaviour.
Keywords: COVID-19; conservation of resources theory; nurses' burnout; psychological safety; servant leadership.
© 2021 John Wiley & Sons Ltd.
Conflict of interest statement
The authors declare that the research was conducted in the absence of any commercial or financial relationships that could be construed as a potential conflict of interest.
Figures
References
-
- Arnold, K. A. , Connelly, C. E. , Gellatly, I. R. , Walsh, M. M. , & Withey, M. J. (2017). Using a pattern‐oriented approach to study leaders: Implications for burnout and perceived role demand. Journal of Organizational Behavior, 38(7), 1038–1056. 10.1002/job.2182 - DOI
-
- Babakus, E. , Yavas, U. , & Ashill, N. J. (2010). Service worker burnout and turnover intentions: Roles of person‐job fit, servant leadership, and customer orientation. Services Marketing Quarterly, 32(1), 17–31. 10.1080/15332969.2011.533091 - DOI
-
- Best, C. (2020). Is there a place for servant leadership in nursing? Practice Nursing, 31(3), 128–132. 10.12968/pnur.2020.31.3.128 - DOI
MeSH terms
Grants and funding
LinkOut - more resources
Full Text Sources
Medical
Miscellaneous