Cancer patient satisfaction with health care professional communication: An international EORTC study

Juan Ignacio Arraras¹, Johannes Giesinger², Omar Shamieh³, Iqbal Bahar⁴, Michael Koller⁵, Anne Bredart^{6

7}, Karin Kuljanic⁸, Anna Costantini⁹, Eva Greimel¹⁰, Monika Sztankay², Lisa M Wintner², Marina Carreiro de Sousa^{11

12}, Hiroto Ishiki¹³, Meropi Kontogianni¹⁴, Maja Wolan¹⁵, Yuichiro Kikawa¹⁶, Anne Lanceley¹⁷, Ioannis Gioulbasanis¹⁸, Amelie Harle¹⁹, Dagmara Kuliś²⁰; EORTC Quality of Life Group

Affiliations

¹ Oncology Departments, Complejo Hospitalario de Navarra, Pamplona, Spain.
² Department of Psychiatry, Psychotherapy and Psychosomatics, University Hospital of Psychiatry II, Medical University of Innsbruck, Innsbruck, Austria.
³ Department of Palliative Care, King Hussein Cancer Center, Amman, Jordan.
⁴ Head, Pain and Palliative Medicine, Cachar Cancer hospital and Research Centre, Silchar, India.
⁵ Center for Clinical Studies, University Hospital Regensburg, Regensburg, Germany.
⁶ Psycho-Oncology Unit, Institut Curie, Paris, France.
⁷ Psychopathology and Health Process LaboratoryUR4057, Paris University, Paris, France.
⁸ Clinical Hospital Center Rijeka, University of Rijeka, Rijeka, Croatia.
⁹ Psychoncology Unit, Sant'Andrea Universitary Hospital, Rome, Italy.
¹⁰ Department of Obstetrics and Gynecology, Medical University Graz, Graz, Austria.
¹¹ Department of Psychology, Faculty of Human and Social Sciences, University of the Azores, Ponta Delgada, Portugal.
¹² Center for Research in Neuropsychology and Cognitive-Behavioral Intervention, Faculty of Psychology and Education Sciences, University of Coimbra, Coimbra, Portugal.
¹³ Department of Palliative Medicine, National Cancer Center Hospital, Tokyo, Japan.
¹⁴ Department of Nutrition and Dietetics, Harokopio University, Athens, Greece.
¹⁵ Institute of Medical Sciences, Medical College of Rzeszów University, Rzeszów, Poland.
¹⁶ Department of Breast Surgery, Kobe City Medical Center General Hospital, Kobe, Japan.
¹⁷ Department of Women's Cancer, UCL Elizabeth Garrett Anderson Institute for Women's Health, University College London, London, UK.
¹⁸ Department of Medical Oncology, Animus Kyanus Stavros General Clinic, Larissa, Greece.
¹⁹ Dorset Cancer Centre, University Hospitals Dorset, Poole, UK.
²⁰ Quality of Life Department, European Organisation or Research and Treatment of Cancer, Brussels, Belgium.

PMID: 34546631
DOI: 10.1002/pon.5823

Cancer patient satisfaction with health care professional communication: An international EORTC study

Juan Ignacio Arraras et al. Psychooncology. 2022 Mar.

. 2022 Mar;31(3):541-547.

doi: 10.1002/pon.5823. Epub 2021 Sep 23.

Authors

Affiliations

¹ Oncology Departments, Complejo Hospitalario de Navarra, Pamplona, Spain.
² Department of Psychiatry, Psychotherapy and Psychosomatics, University Hospital of Psychiatry II, Medical University of Innsbruck, Innsbruck, Austria.
³ Department of Palliative Care, King Hussein Cancer Center, Amman, Jordan.
⁴ Head, Pain and Palliative Medicine, Cachar Cancer hospital and Research Centre, Silchar, India.
⁵ Center for Clinical Studies, University Hospital Regensburg, Regensburg, Germany.
⁶ Psycho-Oncology Unit, Institut Curie, Paris, France.
⁷ Psychopathology and Health Process LaboratoryUR4057, Paris University, Paris, France.
⁸ Clinical Hospital Center Rijeka, University of Rijeka, Rijeka, Croatia.
⁹ Psychoncology Unit, Sant'Andrea Universitary Hospital, Rome, Italy.
¹⁰ Department of Obstetrics and Gynecology, Medical University Graz, Graz, Austria.
¹¹ Department of Psychology, Faculty of Human and Social Sciences, University of the Azores, Ponta Delgada, Portugal.
¹² Center for Research in Neuropsychology and Cognitive-Behavioral Intervention, Faculty of Psychology and Education Sciences, University of Coimbra, Coimbra, Portugal.
¹³ Department of Palliative Medicine, National Cancer Center Hospital, Tokyo, Japan.
¹⁴ Department of Nutrition and Dietetics, Harokopio University, Athens, Greece.
¹⁵ Institute of Medical Sciences, Medical College of Rzeszów University, Rzeszów, Poland.
¹⁶ Department of Breast Surgery, Kobe City Medical Center General Hospital, Kobe, Japan.
¹⁷ Department of Women's Cancer, UCL Elizabeth Garrett Anderson Institute for Women's Health, University College London, London, UK.
¹⁸ Department of Medical Oncology, Animus Kyanus Stavros General Clinic, Larissa, Greece.
¹⁹ Dorset Cancer Centre, University Hospitals Dorset, Poole, UK.
²⁰ Quality of Life Department, European Organisation or Research and Treatment of Cancer, Brussels, Belgium.

PMID: 34546631
DOI: 10.1002/pon.5823

No abstract available

Keywords: cancer; communication; cross-cultural; oncology; psycho-oncology; satisfaction with care.

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References

REFERENCES

1. Brédart A, Coens C, Aaronson N, et al. Determinants of patient satisfaction in oncology settings from European and Asian countries: preliminary results based on the EORTC IN-PATSAT32 questionnaire. Eur J Cancer. 2007;43:323-330.
1. Arraras JI, Illarramendi JJ, Viudez A, et al. Determinants of patient satisfaction with care in a Spanish oncology day hospital and its relationship with quality of life. Psycho Oncol. 2013;22:2454-2461.
1. Nguyen TV, Anota A, Brédart A, Monnier A, Bosset JF, Mercier M. A longitudinal analysis of patient satisfaction with care and quality of life in ambulatory oncology based on the OUT-PATSAT35 questionnaire. BMC Cancer. 2014;42:14.
1. Yanez B, Stanton AL, Maly RC. Breast cancer treatment decision making among Latinas and non-Latina whites: a communication model predicting decisional outcomes and quality of life. Health Psychol 2012;31:552-561.
1. Brédart A, Kop JL, Fiszer C, Sigal-Zafrani B, Dolbeault S. Breast cancer survivors' perceived medical communication competence and satisfaction with care at the end of treatment. Psycho Oncol. 2015;24:1670-1678

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Cancer patient satisfaction with health care professional communication: An international EORTC study

Affiliations

Cancer patient satisfaction with health care professional communication: An international EORTC study

Authors

Affiliations

References

REFERENCES

Publication types

MeSH terms

Associated data

Grants and funding

LinkOut - more resources

Full Text Sources

Medical