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. 2021 Dec 1;51(12):630-637.
doi: 10.1097/NNA.0000000000001086.

Impact of Evidence-Based Charge Nurse Education on Charge Nurse Skills and Nurse-Specific Metrics

Jean Dowling Dols  1 , Monica N Ramirez, Ashley D Hernandez, David Allen, Theresa Kloewer, Virginia Aguillon
Affiliations

Impact of Evidence-Based Charge Nurse Education on Charge Nurse Skills and Nurse-Specific Metrics

Jean Dowling Dols et al. J Nurs Adm. .

Abstract

Objective: This research study was designed to analyze the impact of an evidence-based charge nurse (CN) education program on novice and experienced CNs' self-confidence and satisfaction with the role, skill competencies, and nursing metrics.

Background: Charge nurses are critical to effective daily unit operations. However, executive nursing leadership found that unit performance varied by CN despite experience.

Methods: University faculty partnering with nurse leaders developed an evidence-based CN education program including a series of classes, coaching in skills and role responsibilities by nurse leaders, and evaluation of skills competencies before and after the CN education program.

Results: The CN program was associated with significant positive changes in CN performance, nurse-specific metrics, hospital-acquired events, and patient satisfaction.

Conclusions: Interventions targeting frontline leaders positively impact CN performance.

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Conflict of interest statement

The authors declare no conflicts of interest.

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