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Review
. 2022 Feb;55(1):183-191.
doi: 10.1016/j.otc.2021.07.019.

Otolaryngology Business Finance 101: Revenue Cycle Management, Insurance Contract Negotiation, and Benchmarking

Eileen Dauer  1 , Angela Lieser  2 , Amanda Ressemann  2 , Susan Koprek  2
Affiliations
Review

Otolaryngology Business Finance 101: Revenue Cycle Management, Insurance Contract Negotiation, and Benchmarking

Eileen Dauer et al. Otolaryngol Clin North Am. 2022 Feb.

Abstract

As practicing clinicians, most of us have not had formal education on many of the business fundamentals that allow us to run a thriving practice. This article serves as a primer for understanding revenue cycle management, practical steps for engaging in insurance contract negotiation, and considerations for benchmarking the financial, operational, and human resources of your clinic.

Keywords: Benchmarking; Insurance contract negotiation; Otolaryngology; Revenue cycle management.

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