[Work interruptions among nurses, experience of a hospital]

Abstract

The objectives of this study were to map task interruptions (TIs), to measure the impact of corrective measures and to compare nurses' perceptions with observations. It was found that nurses' aides were the main initiators of task interruptions, which were generally brief, for information purposes; and that task interruptions were more frequent in the 14-bed wards than in the 28-bed wards and during the visit.

Keywords: audit; circuit du médicament; enquête; erreur médicamenteuse; interruption de tâche; medication circuit; medication error; survey; task interruption.