Person-centered care (PCC): the people's perspective

Gro Rosvold Berntsen^{1

2}, Sara Yaron^{3

4

5

6}, Morgan Chetty^{7

8}, Carolyn Canfield⁹, Louis Ako-Egbe^{6

10}, Phuk Phan¹¹, Caitriona Curran⁶, Isabela Castro^{7

12

13}

Affiliations

¹ Norwegian Center for E-Health Research, University Hospital of North Norway, NSE, PB 35, Tromsø 9038, Norway.
² Institute of community medicine, UiT The Arctic University of Norway, Tromsø, UiT, PO Box 6050 Langnes, Tromsø N-9037, Norway.
³ The Cochrane Collaboration St. Albans House, 57-59 Haymarket, London SW1Y 4QX, UK.
⁴ Reach to recovery, Israeli Cancer Association, St Revivim 7, Givatayim 5348505, Israel.
⁵ Patient for Patient Safety, World Health Organization, Avenue Appia 20, Geneva 1211, Switzerl.
⁶ The International Society for Quality in Healthcare (ISQua), Huguenot House, 35-38 St. Stephens Green, Dublin 2 D02 NY63 IE, Ireland.
⁷ Independent Practitioner Association Foundation (IPAF), 61 Juniper Road, Overport, Durban 4067, South Africa.
⁸ Kwazulu-Natal Doctors Healthcare Coalition (KZNDHC), 61 Juniper Road, Overport, Durban 4067, South Africa.
⁹ Department of Family Practice Faculty of Medicine, The University of British Columbia, Vancouver, 320 - 5950 University Blvd, British Columbia BC V6T 1Z3, Canada.
¹⁰ Health System Strengthening Cluster, WHO Country Office, One UN House, PAP, 2nd Street Sinkor, Monrovia, Montserrado 1000, Liberia.
¹¹ University Medical Center, 215 Hồng Bàng, phường 11, Quận 5, Ho Chi Minh, Vietnam.
¹² Global Patient & Family Advisory Board, The Beryl Institute, 831 12th Avenue South, #212, Nashville, Tennessee TN 37203, USA.
¹³ Planetree International, 130 Division St, Derby, Connecticut CT 06418, USA.

PMID: 34849959
PMCID: PMC8633901
DOI: 10.1093/intqhc/mzab052

Person-centered care (PCC): the people's perspective

Gro Rosvold Berntsen et al. Int J Qual Health Care. 2021.

. 2021 Nov 29;33(Supplement_2):ii23-ii26.

doi: 10.1093/intqhc/mzab052.

Authors

Gro Rosvold Berntsen^{1

2}, Sara Yaron^{3

4

5

6}, Morgan Chetty^{7

8}, Carolyn Canfield⁹, Louis Ako-Egbe^{6

10}, Phuk Phan¹¹, Caitriona Curran⁶, Isabela Castro^{7

12

13}

Affiliations

¹ Norwegian Center for E-Health Research, University Hospital of North Norway, NSE, PB 35, Tromsø 9038, Norway.
² Institute of community medicine, UiT The Arctic University of Norway, Tromsø, UiT, PO Box 6050 Langnes, Tromsø N-9037, Norway.
³ The Cochrane Collaboration St. Albans House, 57-59 Haymarket, London SW1Y 4QX, UK.
⁴ Reach to recovery, Israeli Cancer Association, St Revivim 7, Givatayim 5348505, Israel.
⁵ Patient for Patient Safety, World Health Organization, Avenue Appia 20, Geneva 1211, Switzerl.
⁶ The International Society for Quality in Healthcare (ISQua), Huguenot House, 35-38 St. Stephens Green, Dublin 2 D02 NY63 IE, Ireland.
⁷ Independent Practitioner Association Foundation (IPAF), 61 Juniper Road, Overport, Durban 4067, South Africa.
⁸ Kwazulu-Natal Doctors Healthcare Coalition (KZNDHC), 61 Juniper Road, Overport, Durban 4067, South Africa.
⁹ Department of Family Practice Faculty of Medicine, The University of British Columbia, Vancouver, 320 - 5950 University Blvd, British Columbia BC V6T 1Z3, Canada.
¹⁰ Health System Strengthening Cluster, WHO Country Office, One UN House, PAP, 2nd Street Sinkor, Monrovia, Montserrado 1000, Liberia.
¹¹ University Medical Center, 215 Hồng Bàng, phường 11, Quận 5, Ho Chi Minh, Vietnam.
¹² Global Patient & Family Advisory Board, The Beryl Institute, 831 12th Avenue South, #212, Nashville, Tennessee TN 37203, USA.
¹³ Planetree International, 130 Division St, Derby, Connecticut CT 06418, USA.

PMID: 34849959
PMCID: PMC8633901
DOI: 10.1093/intqhc/mzab052

No abstract available

Keywords: decision-making; integrated care; person-centered care; proactive care; shared.

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References

1. Agledahl KM, Gulbrandsen P, Førde R. et al. Courteous but not curious: how doctors’ politeness masks their existential neglect. A qualitative study of video-recorded patient consultations. J Med Ethics 2011;37:650–4 (1 November 2011, date last accessed). - PMC - PubMed
1. Coulter A, Entwistle Vikki A, Eccles A. et al. Personalised care planning for adults with chronic or long-term health conditions. Cochrane Database Syst Rev 2015;3:1–129. - PMC - PubMed
1. WHO . Ottawa Charter for Health Promotion. World Health Organization, 1986. https://www.euro.who.int/__data/assets/pdf_file/0004/129532/Ottawa_Chart... (30 March 2021, date last accessed).
1. Berntsen GR, Høyem A, Lettrem I. et al. A person-centered integrated care quality framework. A qualitative study of patients’ evaluation of care in light of chronic care ideals. BMC Health Serv Res 2018;18:1–15. - PMC - PubMed
1. WHO . The world health report 2000. Health systems: improving performance. 2000. - PubMed

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Person-centered care (PCC): the people's perspective

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