Skip to main page content
U.S. flag

An official website of the United States government

Dot gov

The .gov means it’s official.
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you’re on a federal government site.

Https

The site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

Access keys NCBI Homepage MyNCBI Homepage Main Content Main Navigation
. 2021 Oct;67(10):1427-1431.
doi: 10.1590/1806-9282.20210611.

Effectiveness of telemedicine in response to the COVID-19 pandemic

Maria Angela de Souza  1 , Audrey Cristina Fioretti  1 , Aparecida Helena Vincentin  1 , Ricardo Vieira Botelho  1 , Cidia Vasconcellos  1
Affiliations
Free article

Effectiveness of telemedicine in response to the COVID-19 pandemic

Maria Angela de Souza et al. Rev Assoc Med Bras (1992). 2021 Oct.
Free article

Abstract

Objective: The aim of this study was to evaluate the utility of the telemedicine care model implemented to treat and guide patients with COVID-19 related symptoms and indicators during the pandemic.

Methods: This is a retrospective study with data collected from the electronic records of standardized forms for assistance. As a way of evaluating the work performed, the number of consultations, types of referrals, efficiency of care, and patient satisfaction were observed.

Results: Between April 2 and October 15, 2020, 92 professionals attended 3,660 patients by telemedicine; out of them, 523 (14.3%) were referred to a COVID-19 attending room, 128 (3.5%) to other specialties, 123 (3.4%) to a general emergency department, and 2,886 (78.9%) were monitored via home care. Of the total number of patients, 81 (2.2%) were hospitalized, and 13 (0.35%) died.

Conclusion: Telemedicine offered useful tools for the care, treatment, and monitoring of patients with COVID-19 during the pandemic. The service was considered by most respondents as satisfactory, resolutive, or safe.

PubMed Disclaimer