Team Approach to Improving Radiologist Wellness: A Case-Based Methodology

Abstract

Radiologist wellness is important on an individual and group/institutional level and helps to promote a strong and healthy working environment, which can improve radiologist retention and engagement. This paper will discuss case examples of radiologist wellness improvements in a single academic institution over a 3-year period using the DMAIC (Define, Measure, Analyze, Improve, and Control) model. Leveraging this framework led to the implementation of reading room assistants, reduction in work-related injuries by improvements in ergonomics, and the formation of a faculty mentorship program.

Figure 1.

Survey results from a single academic radiology department show the drivers of burnout in this physician group (n=59). Given that the main drivers of burnout were work overload, followed by lack of control, and insufficient rewards and recognition, interventions to improve physician wellness were aimed at these drivers.

Figure 2.

Selection from the Occupational Health and Employee Safety Ergonomic Assessment Form recommendations for radiology PACS workstations to minimize risk of injuries.

Figure 3.

Results from a survey to faculty mentees one year after starting the faculty mentorship program show that the mean response by faculty mentees (n=25) demonstrate that goals of the mentorship program (stars) are being met. (1= definitely not, 2= probably not, 3= neutral, 4= probably, 5= definitely)