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. 2022 May-Jun;35(3):634-637.
doi: 10.3122/jabfm.2022.03.210483.

Factors Associated with Never Having Had A Video Visit

Peggy B Leung  1 , Musarrat Nahid  2 , Melissa Rusli  2 , Diksha Brahmbhatt  2 , Fred N Pelzman  2 , Judy Tung  2 , Madeline R Sterling  2
Affiliations
Free article

Factors Associated with Never Having Had A Video Visit

Peggy B Leung et al. J Am Board Fam Med. 2022 May-Jun.
Free article

Abstract

Introduction: Disparities in access to video-visit services have been described during the COVID-19 pandemic. Thus, we aimed to examine factors associated with not having a video-visit among a medically high-risk ambulatory population.

Methods: In this cross-sectional study, our telephone-based survey was designed to understand the health-related challenges, social needs, and access to and attitudes toward video-visit.

Results: In the multivariable analysis, having fewer symptoms unrelated to COVID, more barriers to medications, and less confidence with video-visit software were significantly associated with an increased prevalence of not having a video-visit.

Conclusions: Our findings suggest that additional efforts are needed to eliminate disparate video-visit use.

Keywords: COVID-19; Chronic Disease; Cross-Sectional Studies; Disease Management; Multimorbidity; Pandemics; Primary Health Care; Telemedicine.

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Conflict of interest statement

Conflicts of interest: The authors have no conflicts of interest to declare.

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