The Moderating Effect of Cultural Intelligence on the Relationship Between Emotional Intelligence and Job Satisfaction
- PMID: 35707645
- PMCID: PMC9191226
- DOI: 10.3389/fpsyg.2022.900546
The Moderating Effect of Cultural Intelligence on the Relationship Between Emotional Intelligence and Job Satisfaction
Abstract
It is seen that employees with high emotional intelligence (EI) generally have low level of job stress; they can also integrate better with their jobs and provide a high level of job satisfaction (JS). This study aims to investigate the moderating effect of the cultural intelligence (CI) level of academicians on the relationship between their EI and JS. The data were collected from 470 academicians working in Turkish universities. The sample consists of 3 sub-groups: academicians that are Turkish citizens of and completed their entire education in Turkey, academicians that are Turkish citizens and received a part of their education abroad, and academicians that are not citizens of Turkey and completed their education outside of Turkey. According to the research results, it was found that there is a significant positive relationship between the EI level of the academicians and their JS. The research also determined that CI had a moderating effect on the positive relationship between EI and JS. The CI level of the academicians strengthens the positive relationship between their EI and JS.
Keywords: Turkey; academicians; cultural intelligence; emotional intelligence; job satisfaction.
Copyright © 2022 Bal and Kökalan.
Conflict of interest statement
The authors declare that the research was conducted in the absence of any commercial or financial relationships that could be construed as a potential conflict of interest.
References
-
- Agho A. O., Price J. S., Mueller C. W. (1992). Discriminant validity of measures of job satisfaction, positive affectivity, and negative affectivity. J. Occup. Organ. Psychol. 65 185–195. 10.1111/j.2044-8325.1992.tb00496.x - DOI
-
- Akhter A., Karim M., Islam A. (2021). The impact of emotional intelligence, employee empowerment and cultural intelligence on commercial bank employees’ job satisfaction. Banks Bank Syst. 16 11–21. 10.21511/bbs.16(4).2021.02 - DOI
-
- Alam J., Zaheer M. (2021). Impact of empowering leadership on employee burnout: moderating role of emotional intelligence. J. Manag. Sci. 15 98–113.
-
- Alferaih A. (2021). How does emotional intelligence improve employee satisfaction and performance with mediating effect of employee engagement? Perspective from Saudi Arabian private companies. Int. J. Adv. Appl. Sci. 8 79–93. 10.21833/ijaas.2021.08.011 - DOI
-
- Ang S., Van Dyne L. (2008). “Conceptualization of Cultural Intelligence: Definition, Distinctiveness, and Nomological Network,” in Handbook of Cultural Intelligence: Theory, Measurement, and Applications, eds Ang S., Van Dyne L. (Armonk, NY: M E Sharpe; ), 3–15.
LinkOut - more resources
Full Text Sources
