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. 2022 Jun 14:10:912137.
doi: 10.3389/fpubh.2022.912137. eCollection 2022.

Experiences of Patient-Centered Care Among Older Community-Dwelling Australians

Breanne Hobden  1   2   3 , Elise Mansfield  1   2   3 , Megan Freund  1   2   3 , Matthew Clapham  3 , Rob Sanson-Fisher  1   2   3
Affiliations

Experiences of Patient-Centered Care Among Older Community-Dwelling Australians

Breanne Hobden et al. Front Public Health. .

Abstract

Background: Older adults represent the largest consumers of health care. It is, therefore, important that they receive adequate patient-centered care to empower them to be proactive in managing their health.

Aims: This study examined the proportion of older community-dwelling individuals who report receiving patient-centered care during healthcare consultations.

Methods: A cross-sectional study was conducted with 117 clients of an Australian aged care provider. Clients completed a survey examining their perceptions of whether they received patient-centered care (11-items) from healthcare professionals.

Results: The mean number of patient-centered care items reported was 8.7 (±3.1). Speaking to the patient with respect was the item most often reported to be patient-centered (94%). Asking patients about treatment goals or expectations (62%) and how involved they would like to be in treatment (67%) were the items least reported to be patient-centered.

Conclusion: Older adults perceived some important aspects of care were not provided with a patient-centered approach. There is a need to improve healthcare providers' elicitation of older patients' care preferences, enabling patients to determine their level of involvement in their health management.

Keywords: aged care; community-dwelling; consultation; healthcare; older adults; patient care; patient-centered care; perceptions.

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Conflict of interest statement

The authors declare that the research was conducted in the absence of any commercial or financial relationships that could be construed as a potential conflict of interest.

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