The mediation role of adoption readiness on perceived anxiety and attitude toward using database management system at correctional institutions

Abstract

Taking into account the literature on technology acceptance and adoption, this study aimed to investigate the mediating role of adoption readiness, which was built on the Unified Theory of Acceptance and Use of Technology (UTAUT), on the relationship between perceived anxiety and attitude toward using the system. This research also evaluated demographic variations and gender roles that could be considered when developing technology-use strategies. In a nutshell, this research looked into the negative and positive effects of technology integration through UTAUT's Correctional Database System (CDS). A survey was used to gather information from 230 middle managers whose responsibility is to manage information system database in correctional institutions. The data were then analyzed with SmartPLS 3 Software. The findings revealed that perceived anxiety has a significant effect on attitude toward using database management system and adoption readiness. Whereas adoption readiness could mediate perceived anxiety and attitude toward using database management system. However, gender was not proven to moderate the effect of adoption readiness on attitude toward using a database management system. This study provided a thorough grasp of both the supports that can help individuals develop positive attitudes toward an application system and the challenges that can obstruct the process. This study also gave an understanding that correctional institutions need to ascertain the middle managers that database management systems can be used easily and can overcome errors caused by human error.

Keywords: Adoption readiness; Attitude toward using information system; Effective institutions; Gender; Perceived anxiety; Quality job.

Figure 1

Conceptual framework.