Skip to main page content
U.S. flag

An official website of the United States government

Dot gov

The .gov means it’s official.
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you’re on a federal government site.

Https

The site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

Access keys NCBI Homepage MyNCBI Homepage Main Content Main Navigation
. 2022 Aug 5;19(15):9636.
doi: 10.3390/ijerph19159636.

Childbirth Satisfaction during the COVID-19 Pandemic in a Hospital in Southwestern Spain

María González-Morcillo  1 , Esther Tiburcio-Palos  2 , Sergio Cordovilla-Guardia  3   4 , Esperanza Santano-Mogena  3   4 , Cristina Franco-Antonio  3   4
Affiliations

Childbirth Satisfaction during the COVID-19 Pandemic in a Hospital in Southwestern Spain

María González-Morcillo et al. Int J Environ Res Public Health. .

Abstract

Satisfaction, in relation to care received, is a good indicator of quality of care. The objective of this study was to analyze the degree of satisfaction with childbirth and postpartum care as reported by women from one hospital in southwestern Spain during the COVID-19 pandemic. Factors that influenced care were also examined. A cross-sectional study was carried out between the months of October 2020 and February 2021. Satisfaction was measured through the COMFORTS scale, validated in Spanish. A final sample of 116 women was included in the study. The mean age was 32.08 (±4.68) years. A total of 111 (95.69%) women were satisfied or very satisfied with the care received. The median satisfaction score was higher among multiparous women (187 (199-173)) than among primiparous women (174 (193-155.50)) (p = 0.003). Differences in satisfaction were found as a function of the use of epidural analgesia, being higher among women who had planned its use but ultimately did not use it (188 (172.50-199.75)) or who planned its use and did (186 (169.50-198)) than among those who had not planned to use epidural analgesia but ultimately received it (173.50 (187.50-146.25)) or those who did not use it, as planned, before childbirth (172 (157-185)) (p = 0.020). Overall satisfaction rate between SARS-CoV-2-negative women assisted was high. Parity and use of epidural analgesia were two factors influencing satisfaction scores in our sample.

Keywords: COVID-19; care; childbirth; quality; satisfaction.

PubMed Disclaimer

Conflict of interest statement

The authors declare no conflict of interest.

Figures

Figure 1
Figure 1
Scores of COMFORTS scale’ dimensions. † Friedman test.
See this image and copyright information in PMC

Similar articles

See all similar articles

Cited by

References

    1. Valls Martínez M.C., Abad Segura E. Patient satisfaction in the Spanish National Health System. An. Sist. Sanit. Navar. 2018;41:309–320. doi: 10.23938/ASSN.0315. - DOI - PubMed
    1. Caminal J. Satisfaction measurement: A people participation instrument in the improvement of quality healthcare services. Rev. Calid. Asist. 2001;16:276–279. doi: 10.1016/S1134-282X(01)77420-9. - DOI
    1. Mas-Pons R., Barona-Vilar C., Carregui-Vila S., Ibañez-Gil N., Margaix-Fontestad L., Escribà-Agüi V. Satisfacción de las mujeres con la experiencia del parto: Validación de la Mackey Satisfaction Childbirth Rating Scale. Gac. Sanit. 2012;26:236–242. doi: 10.1016/j.gaceta.2011.09.019. - DOI - PubMed
    1. Aguilar Cordero M.J., Sáez Martín I., Menor Rodríguez M.J., Mur Villar N., Expósito Ruiz M., Hervás Pérez A., González Mendoza J.L. Valoración del nivel de satisfacción en un grupo de mujeres de Granada sobre atención al parto, acompañamiento y duración de la lactancia. Nutr. Hosp. 2013;28:920–926. doi: 10.3305/nh.2013.28.3.6395. - DOI - PubMed
    1. Linder-Pelz S. Toward a theory of patient satisfaction. Soc. Sci. Med. 1982;16:577–582. doi: 10.1016/0277-9536(82)90311-2. - DOI - PubMed

Publication types