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Review
. 2020 Mar;3(1):3-8.
doi: 10.1093/pcmedi/pbaa006. Epub 2020 Feb 18.

Recommended psychological crisis intervention response to the 2019 novel coronavirus pneumonia outbreak in China: a model of West China Hospital

Jun Zhang  1   2 , Weili Wu  3 , Xin Zhao  2   4 , Wei Zhang  1   2
Affiliations
Review

Recommended psychological crisis intervention response to the 2019 novel coronavirus pneumonia outbreak in China: a model of West China Hospital

Jun Zhang et al. Precis Clin Med. 2020 Mar.

Abstract

The novel coronavirus pneumonia (COVID-19) epidemic has brought serious social psychological impact to the Chinese people, especially those quarantined and thus with limited access to face-to-face communication and traditional social psychological interventions. To better deal with the urgent psychological problems of people involved in the COVID-19 epidemic, we developed a new psychological crisis intervention model by utilizing internet technology. This new model, one of West China Hospital, integrates physicians, psychiatrists, psychologists and social workers into Internet platforms to carry out psychological intervention to patients, their families and medical staff. We hope this model will make a sound basis for developing a more comprehensive psychological crisis intervention response system that is applicable for urgent social and psychological problems.

Keywords: COVID-19; mental health; novel coronavirus; psychological crisis intervention.

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Figures

Figure 1
Figure 1
The emotion hypothetical model of psychological crisis intervention in COVID-19 epidemic.
Figure 2
Figure 2
Network tools and organization framework of psychological crisis management for COVID-19 epidemic.
Figure 3
Figure 3
Online psychological intervention methods for COVID-19 epidemic.
Figure 4
Figure 4
Online social psychological support for quarantined population and staff.
Figure 5
Figure 5
The process of Anticipate, Plan and Deter (APD) methods for the psychological intervention of epidemics.
Figure 6
Figure 6
The two-stage model of psychological intervention for epidemics.
See this image and copyright information in PMC

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