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. 2023 Jan;18(1):e12498.
doi: 10.1111/opn.12498. Epub 2022 Aug 17.

How much are we worth? Experiences of nursing assistants in Swedish nursing homes during the first wave of COVID-19

Monica Bergqvist  1 , Pia Bastholm-Rahmner  2   3 , Lars L Gustafsson  2 , Katarina Holmgren  3 , Anikó Veg  4 , Caroline Wachtler  5 , Katharina Schmidt-Mende  3   5
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How much are we worth? Experiences of nursing assistants in Swedish nursing homes during the first wave of COVID-19

Monica Bergqvist et al. Int J Older People Nurs. 2023 Jan.

Abstract

Background: NHs have been severely exposed during the COVID-19 pandemic. Little is known about how staff who provide practical daily care of older residents experienced work during the pandemic. The aim of this study was to understand how nursing assistants (NAs) experienced their work at nursing homes (NHs) for older people during the first wave of the COVID-19 pandemic.

Methods: We conducted a qualitative study of focus group discussions with in total 20 participants from four NHs in Stockholm, Sweden. Discussions were held in November 2020. Transcripts were analyzed using inductive thematic analysis.

Results: We identified three major themes: 1) We felt abandoned, scared and disrespected, 2) We made sure we made it through, and 3) We can do good work with appropriate resources. NAs felt disregarded as they were often left alone without adequate support from managers, registered nurses and the municipalities. NAs felt distressed and guilty and developed their own strategies to cope and manage their work.

Conclusion and implication for practice: During the first wave of the COVID-19 pandemic NAs felt abandoned and burdened due to lack of leadership. Organizational improvements are required to protect the wellbeing of NAs and to ensure sustainability of patient safety. NAs are crucial in the care for vulnerable older people and their experiences should constitute a keystone for development of future policy and practice in NHs.

Keywords: COVID-19; interprofessional care; leadership; management; nursing assistants; nursing home care; older people; qualitative research; teamwork.

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Conflict of interest statement

None of the authors have a conflict of interest to disclose.

Figures

FIGURE 1
FIGURE 1
Three themes with sub‐themes identified in the empirical analysis
See this image and copyright information in PMC

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