Psychological health correlation of express delivery workers' occupational stress in the information logistics environment

Abstract

With the promotion of the Internet of Things technology, more and more industries have begun to combine with the Internet of Things technology. After joining the WTO, China's market economy has continued to deepen. During this period, the e-commerce industry has developed rapidly, which has promoted the rise of the express delivery industry. While the rise of the industry provides jobs for employees, it also brings enormous pressure to employees. Due to the occupational stress of various stressors in the express delivery industry, a series of psychological problems have been caused. "Occupational stress" is also called occupational stress, which refers to the physiological and psychological stress caused by the imbalance between objective needs and personal adaptability in a certain occupational environment. The purpose of this paper is to conduct a correlation study on the psychological health of express delivery workers' occupational stress in the information logistics environment. It is expected to explore the relationship between occupational stress and mental health of couriers in the context of informatization, so as to provide employees with a better working environment and reduce personal stress. Logistics informatization means that logistics enterprises use modern information technology to collect, classify, transmit, summarize, identify, track, and query all or part of the information generated in the logistics process, so as to realize the control of the flow of goods. This paper analyzed the inventory of express companies, and reasonably analyzed the profit composition of the inventory link, then used a more reasonable time series seasonal coefficient method to predict the amount of incoming shipments. This paper used a combination of theoretical and empirical methods to discuss the psychological health and occupational stress of express delivery workers and to explore the relationship between the two. The experiment results of this paper showed that in the interpersonal sensitivity analysis, the coefficient of occupational stress is 0.052, and the degree of occupational stress is proportional to interpersonal sensitivity. The higher the occupational stress, the higher the interpersonal sensitivity index. The coefficient of occupational stress is-0.31. Occupational stress is inversely proportional to age. The older the age, the lower the interpersonal sensitivity index.

Keywords: employee health; express delivery industry; information logistics environment; mental health; occupational stress.

Figure 1

Construction mode of information logistics system.

Figure 2

Personal willingness that arises in situations of occupational stress.

Figure 3

Workflow related to express delivery business.

Figure 4

Distribution business structure of logistics express industry.

Figure 5

Overall job requirements for the entire express delivery business.

Figure 6

Statistical analysis of working hours and years of express delivery employees.

Figure 7

Analysis of occupational stress and mental health level of express delivery workers.

Figure 8

Multivariate stepwise regression analysis affecting interpersonal sensitivity.

Figure 9

Multi-factor stepwise analysis of the effect of occupational stress on hostile factors.