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. 2022 Aug 29;12(8):e056568.
doi: 10.1136/bmjopen-2021-056568.

Support after COVID-19 study: a mixed-methods cross-sectional study to develop recommendations for practice

Affiliations

Support after COVID-19 study: a mixed-methods cross-sectional study to develop recommendations for practice

Cathy Bulley et al. BMJ Open. .

Abstract

Objectives of study stage 1 were to: explore people's experiences of illness due to COVID-19 while feeling socially isolated or socially isolating; identify perceptions of what would support recovery; and synthesise insights into recommendations for supporting people after COVID-19. Study stage 2 objectives were to engage stakeholders in evaluating these recommendations and analyse likely influences on access to the support identified.

Design: A two-stage, multimethod cross-sectional study was conducted from a postpositivist perspective. Stage 1 included an international online survey of people's experiences of illness, particularly COVID-19, in isolation (n=675 full responses). Stage 2 involved a further online survey (n=43), two tweetchats treated as large online focus groups (n=60 and n=27 people tweeting), two smaller focus groups (both n=4) and one interview (both using MS teams).

Setting: Stage 1 had an international emphasis, although 87% of respondents were living in the UK. Stage 2 focused on the UK.

Participants: Anyone aged 18+ and able to complete a survey in English could participate. Stage 2 included health professionals, advocates and people with lived experience.

Main outcome measures: Descriptive data and response categories derived from open responses to the survey and the qualitative data.

Results: Of those responding fully to stage 1 (mean age 44 years); 130 (19%) had experienced COVID-19 in isolation; 45 had recovered, taking a mean of 5.3 (range 1-54) weeks. 85 did not feel they had recovered; fatigue and varied 'other' symptoms were most prevalent and also had most substantial negative impacts. Our draft recommendations were highly supported by respondents to stage 2 and refined to produce final recommendations.

Conclusions: Recommendations support access to progressive intensity and specialism of support, addressing access barriers that might inadvertently increase health inequalities. Multidisciplinary collaboration and learning are crucial, including the person with COVID-19 and/or Long Covid in the planning and decision making throughout.

Keywords: COVID-19; HEALTH SERVICES ADMINISTRATION & MANAGEMENT; Health policy; REHABILITATION MEDICINE; SOCIAL MEDICINE.

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Conflict of interest statement

Competing interests: None declared.

Figures

Figure 1
Figure 1
Diagrammatic summary of the project with participant numbers.
Figure 2
Figure 2
Study stage 1: summary of isolation and illness showing how many people were or felt they were socially isolated, how many felt ill and how many thought this was due to COVID-19.
Figure 3
Figure 3
Perceptions of support from GP and from family/friends while ill with COVID-19. GP, general practitioner.
Figure 4
Figure 4
Frequencies of ongoing symptoms/challenges listed by respondents under ‘other’
Figure 5
Figure 5
Numbers of stakeholder survey respondents within each ‘stakeholder category’.
Figure 6
Figure 6
Summary of services represented in each tweetchat.
Figure 7
Figure 7
Stakeholder survey: summary of overall agreement with each draft recommendation.
Figure 8
Figure 8
Revised recommendations for supporting people after COVID-19.

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