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. 2022 Dec;70(12):3578-3584.
doi: 10.1111/jgs.18011. Epub 2022 Aug 30.

Automated referral to community paramedicine during 9-1-1 fall calls for resource activation

Carmen E Quatman  1   2 , Jessica M Wiseman  1   2 , Elizabeth Sheridan  1   2 , Jeffrey M Caterino  3 , Mark Weade  4 , David Wisner  4 , Christine Leyshon  4 , Catherine Quatman-Yates  2   5   6   7
Affiliations

Automated referral to community paramedicine during 9-1-1 fall calls for resource activation

Carmen E Quatman et al. J Am Geriatr Soc. 2022 Dec.

Abstract

Background: We sought to improve the referral process to a community paramedicine (CP) program following a 9-1-1 encounter.

Methods: An electronic health record (EHR) for CP records with the ability to link to emergency EHR was identified and implemented with a single-click referral to the CP program. Referrals were tracked for 15 months before and after implementation.

Results: Referral capacity increased from an average of 14.2 referrals per month to 44.9 referrals per month.

Conclusion: The results of this study suggest an EHR is a useful investment for CP programs and may be integral to efficient program operations.

Keywords: 9-1-1; electronic health record; paramedicine; referrals.

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Conflict of interest statement

The authors report no conflicts of interest.

Figures

FIGURE 1
FIGURE 1
Referral process to community paramedicine program before and after automation
FIGURE 2
FIGURE 2
Screenshot of automated referral embedded within emergency EHR
FIGURE 3
FIGURE 3
Monthly referrals to community paramedicine program
See this image and copyright information in PMC

References

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