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. 2022 Nov 9;11(2):e38886.
doi: 10.2196/38886.

A New Approach to Enhancing Engagement in eHealth Apps

Ingrid Oakley-Girvan #  1 , John P Docherty #  2
Affiliations

A New Approach to Enhancing Engagement in eHealth Apps

Ingrid Oakley-Girvan et al. Interact J Med Res. .

Abstract

This viewpoint presents a 3-phase conceptual model of the process of user engagement with eHealth apps. We also describe how knowledge gleaned from psychosocial, behavioral, and cognitive science can be incorporated into this model to enhance user engagement with an eHealth app in each phase of the engagement process.

Keywords: adherence; app design; apps; attrition; eHealth; user engagement; user experience.

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Conflict of interest statement

Conflicts of Interest: Both authors are affiliated with Medable Inc. IO-G is the Senior Vice President of Research and Strategy, and JD is a consultant to Medable and an Adjunct Professor of Psychiatry at Weill Cornell Medical College.

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