Skip to main page content
U.S. flag

An official website of the United States government

Dot gov

The .gov means it’s official.
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you’re on a federal government site.

Https

The site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

Access keys NCBI Homepage MyNCBI Homepage Main Content Main Navigation
. 2022 Dec;38(6):376-378.
doi: 10.1177/87551225221116000. Epub 2022 Aug 23.

Pharmacists' Perceptions About the Effect of Work Environment Factors on Patient Safety in Large-Chain Retail Pharmacies

Sarah G Francis  1
Affiliations

Pharmacists' Perceptions About the Effect of Work Environment Factors on Patient Safety in Large-Chain Retail Pharmacies

Sarah G Francis. J Pharm Technol. 2022 Dec.

Abstract

This commentary evaluates large-chain retail pharmacists' perceptions on their work environment factors' effects on patient safety from the July 2020 survey conducted by the Ohio Board of Pharmacy. Respondents rated 7 questions using a 5-point Likert scale to rate how they perceive work environment factors in large-chain retail pharmacies influence patient safety. Weighted average, weighted sums, and weighted total scores were calculated to determine if pharmacists' perceptions were positive or negative. Low scores indicated pharmacists' negative perceptions. Work factors in large-chain retail pharmacies need to change to improve pharmacists' perception about work environment factors on patient safety.

Keywords: community practice; medication safety; patient safety; retail pharmacy; work environment.

PubMed Disclaimer

Conflict of interest statement

The author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.

References

    1. Agency for Healthcare Research and Quality. Topic: patient safety. Date unknown. Accessed May 2, 2022. https://www.ahrq.gov/topics/patient-safety.html
    1. Pervanas HC, Revell N, Alotaibi AF. Evaluation of medication errors in community pharmacy settings: a retrospective report. J Pharm Technol. 2016;32(2):71-74. - PMC - PubMed
    1. Hassell K, Seston EM, Schafheutle EI, Wagner A, Eden M. Workload in community pharmacies in the UK and its impact on patient safety and pharmacists’ well-being: a review of the evidence. Health Soc Care Community. 2011;19:561-575. - PubMed
    1. Malone DC, Abarca J, Skrepnek GH, et al. Pharmacist workload and pharmacy characteristics associated with the dispensing of potentially clinically important drug-drug interactions. Med Care. 2007;45:456-462. - PubMed
    1. Ashcroft DM, Quinlan P, Blenkinsopp A. Prospective study of the incidence, nature and causes of dispensing errors in community pharmacies. Pharmacoepidemiol Drug Saf. 2005;14:327-332. - PubMed