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. 2022 Aug 19;21(2):1619-1624.
doi: 10.1007/s40200-022-01111-2. eCollection 2022 Dec.

The views and experiences of people with type 2 diabetes being cared for by their community pharmacist: a cross-sectional patient survey

Philip Cooney #  1 , Jessie Hanley #  1 , Nicola Ryan-O'Brien #  1 , Hiroshi Okada  2   3 , Margaret Bermingham  1
Affiliations

The views and experiences of people with type 2 diabetes being cared for by their community pharmacist: a cross-sectional patient survey

Philip Cooney et al. J Diabetes Metab Disord. .

Abstract

Purpose: Community pharmacists are highly accessible healthcare providers and studies in several countries have demonstrated a role for community pharmacists in delivering enhanced care to people with type 2 diabetes. The aim of this study is to evaluate the views and experiences of people with type 2 diabetes attending community pharmacies in Ireland.

Methods: A 13-item questionnaire, anchored on a 5-point Likert scale, was used. The study took place in seven pharmacies in the Munster region of Ireland. Participants were people attending a participating pharmacy who had type 2 diabetes and were aged ≥ 18 years.

Results: The questionnaire was answered by 125 people with type 2 diabetes. Mean age of participants was 65.7 ± 12.4 years and 59.2% were male. The statement "I am totally satisfied with my visit to this pharmacist", was the item that participants most frequently agreed with (agree/strongly agree = 99.2%, mean score 4.9 ± 0.4). Over 80% of participants agreed or strongly agreed with the statement "It is easier to get to see the pharmacist than the doctor", (mean score 4.3 ± 1.1).

Conclusion: In this population, people with type 2 diabetes were highly satisfied with the care provided to them by their community pharmacist. These data support the implementation of enhanced community pharmacy services for people with type 2 diabetes in Ireland.

Keywords: Community pharmacy; Ireland; Pharmacist; Questionnaire; Type 2 diabetes.

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Conflict of interest statement

Conflicts of interestThe authors have no relevant financial or non-financial interests to disclose.

Figures

Fig. 1
Fig. 1
Response to each questionnaire item, expressed on a Likert scale of Strongly disagree to Strongly agree
See this image and copyright information in PMC

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