Skip to main page content
U.S. flag

An official website of the United States government

Dot gov

The .gov means it’s official.
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you’re on a federal government site.

Https

The site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

Access keys NCBI Homepage MyNCBI Homepage Main Content Main Navigation
. 2022 Nov 22;3(6):e12849.
doi: 10.1002/emp2.12849. eCollection 2022 Dec.

Fast does not imply flawed: Analyzing emergency physician productivity and medical errors

Affiliations

Fast does not imply flawed: Analyzing emergency physician productivity and medical errors

Nathan R Hoot et al. J Am Coll Emerg Physicians Open. .

Abstract

Objective: To determine whether emergency physician productivity is associated with the risk of medical errors.

Methods: We retrospectively analyzed quality assurance (QA) and billing data over 3 years at 2 urban emergency departments. Faculty physicians working 400 hours or more at either site were included. We measured physician years of experience, age, gender, patients seen per hour (PPH), and relative value units billed per hour (RVU/h). From an established QA process, we obtained adjudicated medical errors to calculate rates of medical errors per 1000 patients seen as the outcome. We discretized numeric variables and used Kruskal-Wallis testing to examine relationships between independent variables and rates of medical errors.

Results: We included data for 39 physicians at site A and 42 at site B. The median rate of errors per 1000 patients was 1.6 (interquartile range [IQR], 1.1-1.9) at site A and 3.3 (IQR, 2.4-3.9) at site B. At site A, RVU/h was associated with error rates (P = 0.03), with medians of 2.0, 1.2, 1.7, and 1.3 errors per 1000 patients, from slowest to fastest quartiles. At site B, PPH was associated with error rates (P < 0.01), with medians of 3.9, 3.7, 2.4, and 2.7 errors per 1000 patients, from slowest to fastest quartiles. There was no significant relationship between error rates and PPH at site A or RVU/h at site B.

Conclusions: Rates of medical errors were associated with 1 metric of physician productivity at each site, with higher error rates seen among physicians with slower productivity.

Keywords: Efficiency; Emergency Medicine; Medical Errors; Patient Safety; Workload.

PubMed Disclaimer

Figures

FIGURE 1
FIGURE 1
Rates of medical errors among faculty physicians per 1000 patients seen at site A, plotted by quartiles of productivity as measured by patients seen per hour (left) and RVUs billed per hour (right). Quartile 1 denotes the lowest and quartile 4 denotes the highest productivity, relative to peer faculty members. Abbreviation: Relative value units‐relative value units
FIGURE 2
FIGURE 2
Rates of medical errors among faculty physicians per 1000 patients seen at site B, plotted by quartiles of productivity as measured by patients seen per hour (left) and RVUs billed per hour (right). Quartile 1 denotes the lowest and quartile 4 denotes the highest productivity, relative to peer faculty members. Abbreviation: Relative value units‐relative value units

References

    1. Committee on Quality Health Care in America Institute of Medicine. Crossing the Quality Chasm: A New Health System for the 21st Century. National Academy Press; 2001. - PubMed
    1. Westbrook JI, Raban MZ, Walter SR, Douglas H. Task errors by emergency physicians are associated with interruptions, multitasking, fatigue and working memory capacity: a prospective, direct observation study. BMJ Qual Saf. 2018;27(8):655‐663. - PMC - PubMed
    1. Hoot NR, Aronsky D. Systematic review of emergency department crowding: causes, effects, and solutions. Ann Emerg Med. 2008;52(2):126‐136. - PMC - PubMed
    1. Hemphill RR, Heavrin BS, Lesnick J, Santen SA. Those who can, do and they teach too: faculty clinical productivity and teaching. West J Emerg Med. 2011;12(2):254‐257. - PMC - PubMed
    1. Breyer M, Farley H, Neyman G, Nichols W, Kendall J. Emergency physicians who produce higher relative value units per hour spend similar amounts of time at patient bedsides as their colleagues. J Emerg Med. 2017;53(5):765‐770. - PubMed