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. 2022 Dec 10;12(4):21582440221141700.
doi: 10.1177/21582440221141700. eCollection 2022 Oct-Dec.

Providing Solution in an Emergency: COVID-19 and Voice Behavior of Healthcare Professionals

Muhammad Nawaz  1 , Ghulam Abid  2 , Talat Islam  3 , Jinsoo Hwang  4 , Zohra Lassi  5
Affiliations

Providing Solution in an Emergency: COVID-19 and Voice Behavior of Healthcare Professionals

Muhammad Nawaz et al. Sage Open. .

Abstract

This study investigates the mechanism between idiosyncratic deals (I-deals) and voice behavior, considering display aggression and deontic justice as mediating variables. We collected data from 702 nurses and their immediate supervisors who work with COVID-19 patients through survey questionnaires at two different times, and we analyzed the data using structural equation modeling (SEM). We found that I-deals are significantly associated with deontic justice and voice behavior. Moreover, I-deals are significant but negatively associated with displayed aggression, which is significant and negatively associated with voice behavior. In addition, deontic justice and display aggression mediate the association between I-deals and voice behavior. These findings suggest that the hospitals' top management should provide I-deals to nurses to improve their voice behavior.

Keywords: COVID-19; deontic justice; display aggression; idiosyncratic deals (I-deals); voice behavior.

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Conflict of interest statement

The author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.

Figures

Figure 1.
Figure 1.
Conceptual model.
Figure 2.
Figure 2.
Recovery rate versus death rate. Source. https://www.worldometers.info/coronavirus/country/pakistan/, available online on October 10, 2022.
See this image and copyright information in PMC

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