Skip to main page content
U.S. flag

An official website of the United States government

Dot gov

The .gov means it’s official.
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you’re on a federal government site.

Https

The site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

Access keys NCBI Homepage MyNCBI Homepage Main Content Main Navigation
. 2022 Dec 10;12(4):21582440221141700.
doi: 10.1177/21582440221141700. eCollection 2022 Oct-Dec.

Providing Solution in an Emergency: COVID-19 and Voice Behavior of Healthcare Professionals

Muhammad Nawaz  1 , Ghulam Abid  2 , Talat Islam  3 , Jinsoo Hwang  4 , Zohra Lassi  5
Affiliations

Providing Solution in an Emergency: COVID-19 and Voice Behavior of Healthcare Professionals

Muhammad Nawaz et al. Sage Open. .

Abstract

This study investigates the mechanism between idiosyncratic deals (I-deals) and voice behavior, considering display aggression and deontic justice as mediating variables. We collected data from 702 nurses and their immediate supervisors who work with COVID-19 patients through survey questionnaires at two different times, and we analyzed the data using structural equation modeling (SEM). We found that I-deals are significantly associated with deontic justice and voice behavior. Moreover, I-deals are significant but negatively associated with displayed aggression, which is significant and negatively associated with voice behavior. In addition, deontic justice and display aggression mediate the association between I-deals and voice behavior. These findings suggest that the hospitals' top management should provide I-deals to nurses to improve their voice behavior.

Keywords: COVID-19; deontic justice; display aggression; idiosyncratic deals (I-deals); voice behavior.

PubMed Disclaimer

Conflict of interest statement

The author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.

Figures

Figure 1.
Figure 1.
Conceptual model.
Figure 2.
Figure 2.
Recovery rate versus death rate. Source. https://www.worldometers.info/coronavirus/country/pakistan/, available online on October 10, 2022.
See this image and copyright information in PMC

References

    1. Abid G., Ahmed A., Qazi T. F., Ahmed S., Islam T. (2022). The relationship between curiosity and thriving at work: Implications for constructive voice behaviour. International Journal of Business Excellence, 27(4), 479–501.
    1. Andersson L. M., Pearson C. M. (1999). Tit for tat? The spiraling effect of incivility in the workplace. Academy of Management Review, 24(3), 452–471.
    1. Anser M. K., Yousaf Z., Khan M. A., Nassani A. A., Abro M. M. Q., Vo X. H., Zaman K. (2020). Social and administrative issues related to the COVID-19 pandemic in Pakistan: Better late than never. Environmental Science and Pollution Research, 27, 34567–34573. 10.1007/s11356-020-10008-7 - DOI - PMC - PubMed
    1. Ashfaq F., Abid G. (2022). Mental health, hope and work engagement: An empirical study in the health sector. Global Social Sciences Review, 7(1), 253–263.
    1. Babvey P., Capela F., Cappa C., Lipizzi C., Petrowski N., Ramirez-Marquez J. (2020). Using social media data for assessing children’s exposure to violence during the COVID-19 pandemic. Child Abuse & Neglect, 116, 104747. - PMC - PubMed

LinkOut - more resources