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. 2023 Mar 16;30(4):738-751.
doi: 10.1093/jamia/ocac250.

Utilization of telehealth to manage the Covid-19 pandemic in low- and middle-income countries: a scoping review

Maryam Eslami Jahromi  1 , Haleh Ayatollahi  2
Affiliations

Utilization of telehealth to manage the Covid-19 pandemic in low- and middle-income countries: a scoping review

Maryam Eslami Jahromi et al. J Am Med Inform Assoc. .

Abstract

Objective: Recently, the coronavirus disease 2019 (Covid-19) pandemic has led to an increase in the use of telehealth technology. It seems that the application of this technology in low- and middle-income countries (LMICs) has been limited, and few studies have been undertaken to review the current state of knowledge in this area. The aim of the present study was to explore the utilization of telehealth to manage the Covid-19 pandemic in LMICs.

Materials and methods: This scoping review was conducted in 2022. PubMed, Web of Science, Scopus, the Cochrane Library, IEEE Xplore, and ProQuest were searched, and all quantitative research, qualitative studies, case reports, and case studies related to the use of telehealth to manage Covid-19 in LMICs and published since 2020 were included in the study. The findings were analyzed and reported narratively.

Results: In total, 18 articles were included in the research. These studies were conducted in South Asia, sub-Saharan Africa, the Middle East and North Africa, and East Asia and Oceania. Telehealth interventions included teleconsultation, telecoaching, teledermatology, televisit, mhealth applications, telerehabilitation, telepharmacy, and telepsychiatry. WhatsApp was the most common way for service delivery and in most studies, patients and health care providers were satisfied with services.

Conclusion: Although the use of telehealth interventions was limited in LMICs during the Covid-19 pandemic, in most cases, it was an effective solution to combat the outbreak of Covid-19 and had positive outcomes. A comparison between the characteristics and clinical effectiveness of similar interventions in different countries including LMICs are worth investigation in the future studies.

Keywords: Covid-19; low- and middle-income countries (LMICs); telehealth.

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Figure 1.
Figure 1.
Selecting papers based on the PRISMA-ScR checklist.
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