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. 2022 Dec 21;20(1):67.
doi: 10.3390/ijerph20010067.

Enabling Value Co-Creation in Healthcare through Blockchain Technology

Tiziana Russo-Spena  1 , Cristina Mele  1 , Ylenia Cavacece  1 , Sara Ebraico  1 , Carina Dantas  2 , Pedro Roseiro  3 , Willeke van Staalduinen  4
Affiliations

Enabling Value Co-Creation in Healthcare through Blockchain Technology

Tiziana Russo-Spena et al. Int J Environ Res Public Health. .

Abstract

The COVID-19 pandemic highlighted the need to manage complex relations within the healthcare ecosystem. The role of new technologies in achieving this goal is a topic of current interest. Among them, blockchain technology is experiencing widespread application in the healthcare context. The present work investigates how this technology fosters value co-creation paths in the new digital healthcare ecosystems. To this end, a multiple case study has been conducted examining the development and application of blockchain by 32 healthcare tech companies. The results show blockchain technology adoption's current and potential impacts on value co-creation regarding data and resource sharing, patient participation, and collaboration between professionals. Three main areas of activity emerge from the case studies where blockchain implementation brings significant benefits for value co-creation: improving service interaction, impacting actors' engagement, and fostering ecosystem transparency.

Keywords: blockchain technology; healthcare ecosystem; value co-creation.

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Conflict of interest statement

The authors declare no conflict of interest.

Figures

Figure 1
Figure 1
Blockchain-based value co-creation in Digital Health Ecosystem.
See this image and copyright information in PMC

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