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[Preprint]. 2023 Feb 21:rs.3.rs-2561749.
doi: 10.21203/rs.3.rs-2561749/v1.

Serious Illness Communication Skills Training for Emergency Physicians and Advanced Practice Providers: A Multi-Method Assessment of the Reach and Effectiveness of the Intervention

Oluwaseun Adeyemi  1 , Alexander D Ginsburg  2 , Regina Kaur  3 , Allison Cuthel  1 , Nicole Zhao  4 , Nina Siman  1 , Keith Goldfeld  1 , Lillian Liang Emlet  5 , Charles DiMaggio  1 , Rebecca Yamarik  6 , Jean-Baptiste Bouillon-Minois  7 , Joshua Chodosh  1 , Corita R Grudzen  8 ; PRIM-ER Investigators
Affiliations

Serious Illness Communication Skills Training for Emergency Physicians and Advanced Practice Providers: A Multi-Method Assessment of the Reach and Effectiveness of the Intervention

Oluwaseun Adeyemi et al. Res Sq. .

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Abstract

Background: EM Talk is a communication skills training program designed to improve emergency providers' serious illness conversational skills. Using the Reach, Effectiveness, Adoption, Implementation, and Maintenance (RE-AIM) framework, this study aims to assess the reach of EM Talk and its effectiveness.

Methods: EM Talk is one of the components of Primary Palliative Care for Emergency Medicine (EM) intervention. It consisted of one 4-hour training session during which professional actors used role-plays and active learning to train providers to deliver serious/bad news, express empathy, explore patients' goals, and formulate care plans. After the training, emergency providers filled out an optional post-intervention survey, which included course reflections. Using a multi-method analytical approach, we analyzed the reach of the intervention quantitatively and the effectiveness of the intervention qualitatively using conceptual content analysis of open-ended responses.

Results: A total of 879 out of 1,029 (85%) EM providers across 33 emergency departments completed the EM Talk training, with the training rate ranging from 63-100%. From the 326 reflections, we identified meaning units across the thematic domains of improved knowledge, attitude, and practice. The main subthemes across the three domains were the acquisition of discussion tips and tricks, improved attitude toward engaging qualifying patients in serious illness (SI) conversations, and commitment to using these learned skills in clinical practice.

Conclusion: Effectively engaging qualifying patients in serious illness conversations requires appropriate communication skills. EM Talk has the potential to improve emergency providers' knowledge, attitude, and practice of SI communication skills.

Trial registration: NCT03424109.

Keywords: Communication; Education and training; Emergency medicine; Palliative Care.

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Conflict of interest statement

Competing interests: The authors report no conflict of interest.

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Figure 1
Data selection steps
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