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. 2023 Feb 22;20(5):3932.
doi: 10.3390/ijerph20053932.

Eldercare's Turnover Intention and Human Resource Approach: A Systematic Review

Rahimah Jurij  1 , Ida Rosnita Ismail  1 , Khadijah Alavi  2 , Rokiah Alavi  3
Affiliations

Eldercare's Turnover Intention and Human Resource Approach: A Systematic Review

Rahimah Jurij et al. Int J Environ Res Public Health. .

Abstract

Eldercare workers' turnover intentions have caused serious concern given their high demand and pivotal role in ensuring elderly individuals' well-being. This systematic review examined the main factors of eldercare employees' turnover intentions with the purpose of identifying gaps and structure a novel human resource (HR) approach framework for eldercare social enterprises through a global literature review and realistic conclusions. A total of 29 publications appeared between 2015 and 2021 were digitally extracted from six databases and are extensively discussed in this review. Resultantly, eldercare workers' turnover intentions were positively impacted by job burnout, low job motivation, and restricted job autonomy. The findings of this study correspond to those of past literature, which highlighted the necessity of thoroughly examining eldercare worker retention practices from an organisational (HR) perspective. Furthermore, the current study outlines the factors influencing eldercare workers' turnover intentions as well as determine proper HR approaches to mitigate employee turnover issues among eldercare workers for organisational sustainability.

Keywords: HR; eldercare; social enterprise; systematic review; turnover intention.

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Conflict of interest statement

The authors declare no conflict of interest.

Figures

Figure 1
Figure 1
ROSES flow diagram of the searching process (Adapted from [21,22]).
Figure 2
Figure 2
Underpinning theories/frameworks in the reviewed articles.
Figure 3
Figure 3
Study Framework.
See this image and copyright information in PMC

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