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. 2021 Feb:93:102764.
doi: 10.1016/j.ijhm.2020.102764. Epub 2020 Dec 1.

Employee work status, mental health, substance use, and career turnover intentions: An examination of restaurant employees during COVID-19

Diego Bufquin  1 , Jeong-Yeol Park  1 , Robin M Back  1 , Jessica Vieira de Souza Meira  1 , Stephen Kyle Hight  2
Affiliations

Employee work status, mental health, substance use, and career turnover intentions: An examination of restaurant employees during COVID-19

Diego Bufquin et al. Int J Hosp Manag. 2021 Feb.

Abstract

The COVID-19 pandemic has negatively impacted the restaurant industry and employees in the worst possible way. This empirical study aims to examine the relationships between employees' work status (working, furloughed, or laid-off), mental health (psychological well-being and psychological distress), substance use (drug and alcohol use), and career turnover intentions during the pandemic. Analyzing the responses of 585 restaurant employees using structural equation modelling (SEM), findings revealed that working employees experienced higher levels of psychological distress, drug and alcohol use than furloughed employees. Moreover, psychological distress increased drug and alcohol use, as well as career turnover intentions. Lastly, all employees, regardless of their mental health, increased their substance use and indicated a desire to seek future employment in alternate industries during the pandemic. Practical and theoretical implications are discussed in detail.

Keywords: Career turnover intentions; Covid-19 pandemic; Employee work Status; Mental health; Restaurant employees; Substance use.

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Figures

Fig. 1
Fig. 1
Conceptual framework. *: Three groups were included (working, furloughed, and laid-off), and furloughed employees were used as the reference group.
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