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. 2022 Nov 28:2:100110.
doi: 10.1016/j.pecinn.2022.100110. eCollection 2023 Dec.

A web-based intervention for patients with an implantable cardioverter defibrillator - A qualitative study of nurses' experiences (Data from the ACQUIRE-ICD study)

Affiliations

A web-based intervention for patients with an implantable cardioverter defibrillator - A qualitative study of nurses' experiences (Data from the ACQUIRE-ICD study)

Charlotte Helmark et al. PEC Innov. .

Abstract

Objective: The aim of this study was to explore cardiac nurses' experiences with a comprehensive web-based intervention for patients with an implantable cardioverter defibrillator.

Methods: We conducted an explorative qualitative study based on individual semi-structured interviews with 9 cardiac nurses from 5 Danish university hospitals.

Results: We found one overall theme: "Between traditional nursing and modern eHealth". This theme was derived from the following six categories: (1) comprehensive content in the intervention, (2) patient-related differences in engagement, (3) following the protocol is a balancing act, (4) online communication challenges patient contact, (5) professional collaboration varies, and (6) an intervention with potential. Cardiac nurses were positive towards the web-based intervention and believe it holds a large potential. However, they felt challenged by not having in-person and face-to-face contact with patients, which they found valuable for assessing patients' wellbeing and psychological distress.

Conclusion: Specific training in eHealth communication seems necessary as web-based care entails a shift in the nursing role and requires a different way of communication.InnovationFocusing on the user experience in web-based care from the perspective of cardiac nurses is innovative, and by applying implementation science this leads to new knowledge to consider when developing and implementing web-based care.

Keywords: CFIR; Implantable cardioverter defibrillator; Nursing role; Online communication; eHealth.

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Conflict of interest statement

Susanne S Pedersen reports financial support was provided by Lundbeck Foundation. Susanne S Pedersen reports financial support was provided by TrygFonden.

Figures

Fig. 1
Fig. 1
Illustration of qualitative content analysis, inspired by Graneheim and Lundmann.
Fig. 2
Fig. 2
Theme, categories, and subcategories.

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