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. 2023 Aug 21:11:1136178.
doi: 10.3389/fpubh.2023.1136178. eCollection 2023.

Does the disclosure of medical insurance information affect patients' willingness to adopt the diagnosis related groups system

Zhenni Shi  1 , Qilin Zhang  1 , Xiaofeng Wang  2
Affiliations

Does the disclosure of medical insurance information affect patients' willingness to adopt the diagnosis related groups system

Zhenni Shi et al. Front Public Health. .

Abstract

Introduction: Medical insurance information disclosure is not only a direct way for the public to understand and master social insurance information and resource use benefits, but also an important way for the public to participate in medical service governance and supervision. Some studies have shown that information disclosure can significantly reduce the risk perception of user groups, strengthen their trust and reduce the negative impact of information asymmetry.

Methods: Based on risk perception and trust perception theories, this paper focuses on the mechanisms influencing patients' attitudes in the process of implementing a Diagnosis Related Groups payment system. Using medical insurance information disclosure from a governance perspective as the research object, the impact of medical insurance information disclosure on patients' willingness to adopt the Diagnosis Related Groups payment system was analyzed by means of a questionnaire survey, Data analysis and hypothesis testing via SPSS while the mechanism of the impact of medical insurance information disclosure on patients' attitudes was explored in depth.

Results: It was found that medical insurance information disclosure had a significant positive effect on patients' trust perceptions and a significant negative effect on patients' risk perceptions. The more comprehensive information patients received, the stronger their trust and the lower their perceived risk.

Discussion: This paper conducts an empirical study from patients' perspective, broadens the scope of research on medical insurance Diagnosis related groups, enriches the application of risk perception and trust perception theories in the medical field, and provides management suggestions for medical institutions in the management of medical insurance information disclosure.

Keywords: DRG; medical insurance information; patients’ willingness; risk perception; trust perception.

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Conflict of interest statement

The authors declare that the research was conducted in the absence of any commercial or financial relationships that could be construed as a potential conflict of interest.

Figures

Figure 1
Figure 1
Framework diagram of theoretical model.
Figure 2
Figure 2
Model result graph.
See this image and copyright information in PMC

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