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. 2023 Nov 16;27(6):602-606.
doi: 10.1188/23.CJON.602-606.

Improving Formal Incivility Reporting in Ambulatory Oncology: Implementing the CIVIC Duty Program

Jeanine N Gordon  1
Affiliations

Improving Formal Incivility Reporting in Ambulatory Oncology: Implementing the CIVIC Duty Program

Jeanine N Gordon. Clin J Oncol Nurs. .

Abstract

The aim of this quality improvement project was to increase formal reporting of incivility events committed by patients and their visitors on an ambulatory oncology infusion unit. Evidence-based interventions of providing edu.

Keywords: education; incivility; oncology infusion unit; reporting; type 2 workplace violence.

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