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. 2023 Nov 6;7(1):e244.
doi: 10.1017/cts.2023.672. eCollection 2023.

Tackling standardization in clinical research workforce hiring using competency-based job classifications

Christine Deeter  1   2   3 , Deborah Hannah  1   2   3 , Marissa Stroo  1   2   3 , Rebecca Brouwer  4 , Heather Gaudaur  5 , Stephanie A Freel  1   2   3 , Denise C Snyder  1   2   3
Affiliations

Tackling standardization in clinical research workforce hiring using competency-based job classifications

Christine Deeter et al. J Clin Transl Sci. .

Abstract

In 2016, Duke reconfigured its clinical research job descriptions and workforce to be competency-based, modeled around the Joint Taskforce for Clinical Trial Competency framework. To ensure consistency in job classification amongst new hires in the clinical research workforce, Duke subsequently implemented a Title Picker tool. The tool compares the research unit's description of job responsibility needs against those standardized job descriptions used to map incumbents in 2016. Duke worked with human resources and evaluated the impact on their process as well as on the broader community of staff who hire clinical research professionals. Implementation of the tool has enabled Duke to create consistent job classifications for its workforce and better understand who composes the clinical research professional workforce. This tool has provided valuable workforce metrics, such as attrition, hiring, etc., and strengthened our collaboration with Human Resources.

Keywords: Clinical research; career pathways; competencies; hiring; workforce development.

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Conflict of interest statement

The authors have no conflicts of interest to declare.

Figures

Figure 1.
Figure 1.
Title Picker process workflow; workforce engagement and resilience (WE-R) subject matter expert (SME) research electronic data capture (REDCap).
Figure 2.
Figure 2.
Title Picker submissions and resulting returned (N = 1934); senior (Sr.).
See this image and copyright information in PMC

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