Skip to main page content
U.S. flag

An official website of the United States government

Dot gov

The .gov means it’s official.
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you’re on a federal government site.

Https

The site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

Access keys NCBI Homepage MyNCBI Homepage Main Content Main Navigation
. 2024 Mar-Apr;30(2):195-199.
doi: 10.1097/PHH.0000000000001846.

Rethinking Data Collection Methods During the Pandemic: Development and Implementation of CATI for the All of Us Research Program

Rachele Peterson  1 , Sarra L Hedden, Isabell Seo, Victoria Y Palacios, Emily C Clark, Mark Begale, Scott Sutherland, Benjamin Givens, Matthew McQueen, James J McClain
Affiliations

Rethinking Data Collection Methods During the Pandemic: Development and Implementation of CATI for the All of Us Research Program

Rachele Peterson et al. J Public Health Manag Pract. 2024 Mar-Apr.

Abstract

The All of Us Research Program is a longitudinal cohort study aiming to build a diverse database to advance precision medicine. The COVID-19 pandemic hindered the ability of participants to receive in-person assistance at enrollment sites to complete digital surveys. Therefore, the program implemented Computer-Assisted Telephone Interviewing (CATI) to facilitate survey completion remotely to combat the disrupted data collection procedures. In January 2021, All of Us implemented a 1-year CATI Pilot supporting 9399 participants and resulting in 16 337 submitted surveys. The pilot showed that CATI was successful in increasing survey completion and retention activities for the All of Us Research Program, given the additional remote support offered to participants. Given the success of the CATI Pilot, multimodal survey administration will continue.

PubMed Disclaimer

Conflict of interest statement

The authors have indicated that they have no potential conflicts of interest to disclose.

Figures

Figure 3:
Figure 3:. CATI Participants and Survey Submissions January 2021-2022
* Data as of January 2023 * Survey submission is defined as a survey that was started, completed, and submitted with assistance from a CATI representative. ** Participant is defined as anyone who started a CATI session regardless of survey completion and submission.
See this image and copyright information in PMC

References

    1. Couper MP. 2011. The Future of Modes of Data Collection. Public Opinion Quarterly, 75 (5): 889–908.
    1. Cronin RM, Jerome RN, Mapes B, Andrade R, Johnston R, Ayala J, Schlundt D, Bonnet K, Kripalani S, Goggins K, Wallston KA, Couper MP, Elliott MR, Harris P, Begale M, Munoz F, Lopez-Class M, Cella D, Condon D, AuYoung M, Mazor KM, Mikita S, Manganiello M, Borselli N, Fowler S, Rutter JK, Denny JC, Karlson EW, Ahmedani BK, O'Donnell CJ. Development of the Initial Surveys for the All of Us Research Program. Epidemiology 2019;30(4):597–608. - PMC - PubMed
    1. Denny JC, Rutter JL, Goldstein DB, Philippakis A, Smoller JW, Jenkins G, Dishman E. The “All of Us” Research Program. The New England Journal of Medicine 2019;381(7):668–676. - PMC - PubMed
    1. Groves RM, Fowler FJ, Couper MP, Lepkowski JM, Singer E, and Tourangeau R. 2009. Survey Methodology. [2nd ed.] Hoboken, NJ: John Wiley & Sons, Inc. 2009:1–496. Accessed December 26, 2022.
    1. Hedden SL, McClain J, Mandich A, Baskir R, Caulder MS, Denny JC, Hamlet MRJ, Prabhu Das I, McNeil Ford N, Lopez-Class M, Elmi A, Wallace R, Linkie A, Garriock HA. The Impact of COVID-19 on the All of Us Research Program. The American Journal of Epidemiology. 2023; 192(1):11–24. - PMC - PubMed

Publication types