Skip to main page content
U.S. flag

An official website of the United States government

Dot gov

The .gov means it’s official.
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you’re on a federal government site.

Https

The site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

Access keys NCBI Homepage MyNCBI Homepage Main Content Main Navigation
. 2024 Jan 30;19(1):e0291877.
doi: 10.1371/journal.pone.0291877. eCollection 2024.

Role of workplace bullying and workplace incivility for employee performance: Mediated-moderated mechanism

Affiliations

Role of workplace bullying and workplace incivility for employee performance: Mediated-moderated mechanism

Shahid Mehmood et al. PLoS One. .

Abstract

Workplace events play a significant role in shaping the performance of employees and organizations. Negative events, in particular, require careful attention due to their severe impact on employee wellbeing and performance. Workplace bullying and incivility are two negative events that can cause significant harm to employees and contribute to poor performance. This study examines the effects of workplace bullying and incivility on employee performance in the presence of perceived psychological wellbeing (PWB), with the moderating role of perceived organizational support (POS) considered for both independent variables and employee performance (EP). The study focuses on female nurses working in the healthcare sector of Azad Jammu and Kashmir. The results of the study indicate that workplace bullying and incivility have adverse effects on employee performance and that PWB mediates these relationships. Moreover, perceived organizational support moderates the relationship between both predictors and the employee performance criterion. In conclusion, the findings of this study highlight the importance of creating a positive and supportive work environment to mitigate the negative effects of workplace bullying and incivility on employee performance.

PubMed Disclaimer

Conflict of interest statement

The authors have declared that no competing interests exist.

Figures

Fig 1
Fig 1. Research model.
Fig 2
Fig 2. Direct relationships of WB-EP and WI-EP.
Fig 3
Fig 3. Indirect relationship.
Fig 4
Fig 4. Moderating effect of POS.
Fig 5
Fig 5. Moderating effect of POS.

References

    1. Holm K., Jönsson S., and Muhonen T., “How are witnessed workplace bullying and bystander roles related to perceived care quality, work engagement, and turnover intentions in the healthcare sector? A longitudinal study,” Int. J. Nurs. Stud., vol. 138, p. 104429, 2023, doi: 10.1016/j.ijnurstu.2022.104429 - DOI - PubMed
    1. Belrhiti Z., Van Belle S., and Criel B., “How medical dominance and interprofessional conflicts undermine patient-centred care in hospitals: Historical analysis and multiple embedded case study in Morocco,” BMJ Glob. Heal., vol. 6, no. 7, 2021, doi: 10.1136/bmjgh-2021-006140 - DOI - PMC - PubMed
    1. Krishna A., Soumyaja D., and Sowmya C. S., “Workplace bullying and diffident silence: a moderated mediation model of shame and core self-evaluation,” Int. J. Confl. Manag., 2023, doi: 10.1108/IJCMA-04-2022-0075 - DOI
    1. Farley S., Mokhtar D., Ng K., and Niven K., “What influences the relationship between workplace bullying and employee well-being? A systematic review of moderators,” Work Stress, pp. 1–28, 2023, doi: 10.1080/02678373.2023.2169968 - DOI
    1. Houck N. M. and Colbert A. M., “Patient safety and workplace bullying: An integrative review,” J. Nurs. Care Qual., vol. 32, no. 2, pp. 164–171, 2017, doi: 10.1097/NCQ.0000000000000209 - DOI - PubMed