Role of workplace bullying and workplace incivility for employee performance: Mediated-moderated mechanism
- PMID: 38289922
- PMCID: PMC10826965
- DOI: 10.1371/journal.pone.0291877
Role of workplace bullying and workplace incivility for employee performance: Mediated-moderated mechanism
Abstract
Workplace events play a significant role in shaping the performance of employees and organizations. Negative events, in particular, require careful attention due to their severe impact on employee wellbeing and performance. Workplace bullying and incivility are two negative events that can cause significant harm to employees and contribute to poor performance. This study examines the effects of workplace bullying and incivility on employee performance in the presence of perceived psychological wellbeing (PWB), with the moderating role of perceived organizational support (POS) considered for both independent variables and employee performance (EP). The study focuses on female nurses working in the healthcare sector of Azad Jammu and Kashmir. The results of the study indicate that workplace bullying and incivility have adverse effects on employee performance and that PWB mediates these relationships. Moreover, perceived organizational support moderates the relationship between both predictors and the employee performance criterion. In conclusion, the findings of this study highlight the importance of creating a positive and supportive work environment to mitigate the negative effects of workplace bullying and incivility on employee performance.
Copyright: © 2024 Mehmood et al. This is an open access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.
Conflict of interest statement
The authors have declared that no competing interests exist.
Figures
References
-
- Holm K., Jönsson S., and Muhonen T., “How are witnessed workplace bullying and bystander roles related to perceived care quality, work engagement, and turnover intentions in the healthcare sector? A longitudinal study,” Int. J. Nurs. Stud., vol. 138, p. 104429, 2023, doi: 10.1016/j.ijnurstu.2022.104429 - DOI - PubMed
-
- Krishna A., Soumyaja D., and Sowmya C. S., “Workplace bullying and diffident silence: a moderated mediation model of shame and core self-evaluation,” Int. J. Confl. Manag., 2023, doi: 10.1108/IJCMA-04-2022-0075 - DOI
-
- Farley S., Mokhtar D., Ng K., and Niven K., “What influences the relationship between workplace bullying and employee well-being? A systematic review of moderators,” Work Stress, pp. 1–28, 2023, doi: 10.1080/02678373.2023.2169968 - DOI
MeSH terms
LinkOut - more resources
Full Text Sources
Medical