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Review
. 2024 Mar;26(3):148-155.
doi: 10.1007/s43678-024-00653-z. Epub 2024 Feb 29.

An Exploration of the Interplay Between Well-being and Quality and Safety

Carmen Hrymak  1 , Rodrick Lim  2 , Sachin Trivedi  3 , Al'ai Alvarez  4 , Eve Purdy  5 , Sheena Belisle  2 , Jennifer Thull-Freedman  6 , Murdoch Leeies  7 , Eddy Lang  8 , Lucas B Chartier  9
Affiliations
Review

An Exploration of the Interplay Between Well-being and Quality and Safety

Carmen Hrymak et al. CJEM. 2024 Mar.

Abstract
in English, French

Purpose: Quality improvement and patient safety (QIPS) and clinician well-being work are interconnected and impact each other. Well-being is of increased importance in the current state of workforce shortages and high levels of burnout. The Canadian Association of Emergency Physicians (CAEP) Academic Symposium sought to understand the interplay between QIPS and clinician well-being and to provide practical recommendations to clinicians and institutions on ensuring that clinician well-being is integrated into QIPS efforts.

Methods: A team of emergency physicians with expertise in well-being and QIPS performed a literature review, drafted goals and recommendations, and presented at the CAEP Academic Symposium in 2023 for feedback. Goals and recommendations were then further refined.

Results: Three goals and recommendations were developed as follows: QIPS leaders and practitioners must (1) understand the potential intersection of well-being and QIPS, (2) consider a well-being lens for all QIPS work, and (3) incorporate QIPS methodology in efforts to improve clinician well-being.

Conclusion: QIPS and clinician well-being are often closely linked. By incorporating these recommendations, QIPS strategies can enhance clinician well-being.

RéSUMé: OBJECTIF: Le travail d’amélioration de la qualité et de la sécurité des patients (QIPS) et le bien-être des cliniciens sont interreliés et ont des répercussions les uns sur les autres. Le bien-être est d’une importance croissante dans l’état actuel des pénuries de main-d’œuvre et des niveaux élevés d’épuisement professionnel. Le symposium universitaire de l’Association canadienne des médecins d’urgence (ACMU) visait à comprendre l’interaction entre le SPQI et le bien-être des cliniciens et à fournir des recommandations pratiques aux cliniciens et aux établissements pour assurer le bien-être des cliniciens. . .Le programme QIPS est intégré aux efforts du QIPS. MéTHODES: Une équipe de médecins urgentistes ayant une expertise en bien-être et QIPS a effectué une revue de la littérature, rédigé des objectifs et des recommandations, et présenté au symposium académique de l’ACMU en 2023 pour obtenir une rétroaction. Les objectifs et les recommandations ont ensuite été affinés. RéSULTATS: Trois objectifs et recommandations ont été élaborés : les dirigeants et les praticiens du SPQI doivent (1) comprendre l’intersection potentielle du bien-être et du SPQI, (2) envisager une optique du bien-être pour tous les travaux du SPQI, et (3) intégrer la méthodologie QIPS dans les efforts visant à améliorer le bien-être des cliniciens. CONCLUSIONS: Le SPQI et le bien-être des cliniciens sont souvent étroitement liés. En intégrant ces recommandations, les stratégies QIPS peuvent améliorer le bien-être des cliniciens.

Keywords: Emergency medicine; Patient safety; Quality improvement; Well-being; Wellness.

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References

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