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. 2024 Apr-Jun;47(2):51-63.
doi: 10.1097/JAC.0000000000000491. Epub 2024 Feb 5.

Large-Scale Telemedicine Implementation for Outpatient Clinicians: Results From a Pandemic-Adapted Learning Collaborative

David Wong  1 , Israel H Cross, Christian B Ramers, Farah Imtiaz, John D Scott, Amanda M Dezan, Amy J Armistad, Marie E Manteuffel, Dennis Wagner, Richard C Hunt, William L England, Mei Wa Kwong, Raynald A Dizon, Vanessa Lamers, Ilya Plotkin, B Tilman Jolly, Walter Jones, Darin D Daly, Megan Yeager, Jinean A Riley, Elizabeth A Krupinski, Andrew P Solomon, Katharine H Wibberly, Bruce B Struminger
Affiliations

Large-Scale Telemedicine Implementation for Outpatient Clinicians: Results From a Pandemic-Adapted Learning Collaborative

David Wong et al. J Ambul Care Manage. 2024 Apr-Jun.

Abstract

Learning collaboratives are seldom used outside of health care quality improvement. We describe a condensed, 10-week learning collaborative ("Telemedicine Hack") that facilitated telemedicine implementation for outpatient clinicians early in the COVID-19 pandemic. Live attendance averaged 1688 participants per session. Of 1005 baseline survey respondents, 57% were clinicians with one-third identifying as from a racial/ethnic minoritized group. Practice characteristics included primary care (71%), rural settings (51%), and community health centers (28%). Of three surveys, a high of 438 (81%) of 540 clinicians had billed ≥1 video-based telemedicine visit. Our learning collaborative "sprint" is a promising model for scaling knowledge during emergencies and addressing health inequities.

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