Exposure to Stress and Burnout Syndrome in Healthcare Workers, Expert Workers, Professional Associates, and Associates in Social Service Institutions

Snežana Marković¹, Olivera Kostić^{2

3}, Zorica Terzić-Supic⁴, Sanja Tomic Mihajlovic¹, Jasmina Milovanović⁵, Snezana Radovanovic^{3

6}, Nebojša Zdravković^{3

7}, Vladislava Stojić^{3

7}, Ljiljana Jovčić⁸, Biljana Jocić-Pivač⁹, Aleksandra Tomić Lučić^{10

11}, Marina Kostić^{3

5}, Marija Šorak^{12

13}

Affiliations

¹ Faculty of Medical Sciences, University of Kragujevac, 34000 Kragujevac, Serbia.
² Department of Pharmacy, Faculty of Medical Sciences, University of Kragujevac, 34000 Kragujevac, Serbia.
³ Center for Research on Harmful Effects of Biological and Chemical Hazards, Faculty of Medical Sciences, University of Kragujevac, 34000 Kragujevac, Serbia.
⁴ Institute of Social Medicine, Serbia Faculty of Medicine, University of Belgrade, 11000 Belgrade, Serbia.
⁵ Department of Pharmacology and Toxicology, Faculty of Medical Sciences, University of Kragujevac, 34000 Kragujevac, Serbia.
⁶ Department of Social Medicine, Faculty of Medical Sciences, Universitz of Kragujevac, 34000 Kragujevac, Serbia.
⁷ Department of Biomedical Statistics and Informatics, Faculty of Medical Sciences, University of Kragujevac, 34000 Kragujevac, Serbia.
⁸ Academy of Professional Studies Belgrade, Department of the Higher School of Health, Department of Health Care, 11000 Belgrade, Serbia.
⁹ Medical Faculty, University of Belgrade, 11000 Belgrade, Serbia.
¹⁰ Department of Internal Medicine, Faculty of Medical Sciences, University of Kragujevac, 34000 Kragujevac, Serbia.
¹¹ Clinic for Rheumatology and Allergology, University Clinical Center of Kragujevac, 34000 Kragujevac, Serbia.
¹² Department of Gynecology and Obstetrics, Faculty of Medical Sciences, University of Kragujevac, 34000 Kragujevac, Serbia.
¹³ Department of Biomedically Assisted Fertilization, Clinic of Gynecology and Obstetrics, University Clinical Center Kragujevac, 34000 Kragujevac, Serbia.

PMID: 38541225
PMCID: PMC10971948
DOI: 10.3390/medicina60030499

Exposure to Stress and Burnout Syndrome in Healthcare Workers, Expert Workers, Professional Associates, and Associates in Social Service Institutions

Snežana Marković et al. Medicina (Kaunas). 2024.

. 2024 Mar 19;60(3):499.

doi: 10.3390/medicina60030499.

Authors

Affiliations

¹ Faculty of Medical Sciences, University of Kragujevac, 34000 Kragujevac, Serbia.
² Department of Pharmacy, Faculty of Medical Sciences, University of Kragujevac, 34000 Kragujevac, Serbia.
³ Center for Research on Harmful Effects of Biological and Chemical Hazards, Faculty of Medical Sciences, University of Kragujevac, 34000 Kragujevac, Serbia.
⁴ Institute of Social Medicine, Serbia Faculty of Medicine, University of Belgrade, 11000 Belgrade, Serbia.
⁵ Department of Pharmacology and Toxicology, Faculty of Medical Sciences, University of Kragujevac, 34000 Kragujevac, Serbia.
⁶ Department of Social Medicine, Faculty of Medical Sciences, Universitz of Kragujevac, 34000 Kragujevac, Serbia.
⁷ Department of Biomedical Statistics and Informatics, Faculty of Medical Sciences, University of Kragujevac, 34000 Kragujevac, Serbia.
⁸ Academy of Professional Studies Belgrade, Department of the Higher School of Health, Department of Health Care, 11000 Belgrade, Serbia.
⁹ Medical Faculty, University of Belgrade, 11000 Belgrade, Serbia.
¹⁰ Department of Internal Medicine, Faculty of Medical Sciences, University of Kragujevac, 34000 Kragujevac, Serbia.
¹¹ Clinic for Rheumatology and Allergology, University Clinical Center of Kragujevac, 34000 Kragujevac, Serbia.
¹² Department of Gynecology and Obstetrics, Faculty of Medical Sciences, University of Kragujevac, 34000 Kragujevac, Serbia.
¹³ Department of Biomedically Assisted Fertilization, Clinic of Gynecology and Obstetrics, University Clinical Center Kragujevac, 34000 Kragujevac, Serbia.

PMID: 38541225
PMCID: PMC10971948
DOI: 10.3390/medicina60030499

Abstract

Background and Objectives: Workplace burnout syndrome is often as sociated with particular aspects of certain job positions, especially those that entail working with people with special needs. The burnout syndrome in healthcare jobs is a serious problem that has grown into an epidemic among healthcare workers and associates. The aim of this research is to assess the presence of stress and burnout syndrome at work with healthcare workers, expert workers, professional associates, and associates in social service institutions in Belgrade. Materials and Methods: This research was conducted in the form of a cross-sectional study of a representative sample in social institutions in Belgrade. It was conducted from March to the end of June of 2023. The sample of the study had 491 participants. The questionnaires used were a structured instrument with social-demographic and social-economic characteristics, workplace characteristics, lifestyle characteristics, and the following questionnaires: DASS-21, Copenhagen, Brief Resilience Scale, and Brief Resilient Coping Scale. Results: The end results indicate the following to be significant risk factors for the occurrence of workplace burnout syndrome: overtime (OR = 2.62; CI = 1.50-4.56), BRS average score (OR = 0.28; CI = 0.17-0.44), DASS21 D heightened depression (OR = 2.09; CI = 1.1-4.04), DASS21 A heightened anxiety (OR = 2.38; CI = 1.34-4.21), and DASS21 S heightened stress (OR = 2.08; CI = 1.11-3.89). The only protective risk factor that stood out was the self-assessment of health levels (OR = 0.60; CI = 0.42-0.85). Conclusion: Overtime is a significant factor associated with workplace burnout. Apart from it, other significant factors associated with workplace burnout were heightened depression, anxiety, and stress levels.

Keywords: burnout syndrome; job-professional person; resilience; social institutions; stress.

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Conflict of interest statement

The authors declare no conflicts of interest.

Figures

**Figure 1**
The distribution of participants according to the presence of workplace burnout.

See this image and copyright information in PMC

References

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Exposure to Stress and Burnout Syndrome in Healthcare Workers, Expert Workers, Professional Associates, and Associates in Social Service Institutions

Affiliations

Exposure to Stress and Burnout Syndrome in Healthcare Workers, Expert Workers, Professional Associates, and Associates in Social Service Institutions

Authors

Affiliations

Abstract

Conflict of interest statement

Figures

References

MeSH terms

Grants and funding

LinkOut - more resources

Full Text Sources